diane m
February 29, 2024
We checked into our 2 Q bed room to find toilet paper and garment tags on the floor (carpet that was very dirty). I informed the clean staff that was in the hall. While we were waiting, I noticed that the bathroom door was stuck and would not close. The door under the tv, where the safe is kept would not close. I went down to the desk where I encountered the cleaning staff I had talked to informing the lady about my complaint. I INSISTED on another room. She hesitated at first, but did give us a King w/sofa bed, which was better. The elevator had a stain in the corner that was there the whole time we were there. No one mopped or vaccuumed (that we saw) the entire time we were there.Staff was not friendly or helpful. Didn;t know where eateries or souveniers could be had. Breakfast was stale and eggs were sweaty and watery. Sausage patties were damp and half cooked. Same food daily. Would not stay here again.