Holiday Inn Express Jakarta International Expo, an IHG Hotel Reviews
Holiday Inn Express Jakarta International Expo, an IHG Hotel
Arena Pekan Raya Jkt - Kemayoran, Jl. H. Benyamin Sueb, Pademangan Tim., Kec, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 10620, IndonesiaView Hotel Details
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Holiday Inn Express Jakarta International Expo, an IHG Hotel Guest Reviews
4.3/5
Very Good
307 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(307)
Positive reviews(293)
Reviews with photos/video(66)
Convenient location(51)
Clean and tidy(46)
Awesome rooms(38)
Average sound insulation(13)
Great value for money(12)
Great location(12)
Perfect for business trips(6)
Friendly front desk staff(6)
Negative reviews(14)
Chapman
Standard Twin Room
Stayed in Aug 2024
Business travelers
5 review
Amazing
Posted on Oct 26, 2024
Overall it is very good as it closed to the exhibition Center ( even you can grab a taxi without traffic )
Response from Property: Dear Chapman, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Zarah Kosai
Standard Twin Room
Stayed in May 2024
Couples
5 review
Posted on Jul 2, 2024
Came for an expo and this hotel sits right next to the event place. No need to take any transportation to get there. 5mins walk tops if the back entrance is closed. If not 2mins!
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Cappuccino82
Standard Queen Room
Stayed in Apr 2024
Business travelers
23 review
Posted on Aug 7, 2024
Was attending an event at the expo during my stay. Good only for expo event with nothing else around it. Very bad experience during check in, was assigned to a room that was already occupied by others, shocking when I open my door to see luggage’s and stuff. Was reassigned to another room and shocking to find so many hairs around the toilet area, call room service twice and waited for long time before they come to clean up. Cleanliness need to be improved! Breakfast was very simple and messy. I guess it’s due to the expo crowd and the whole hotel was fully booked.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm sorry to hear we did not meet your expectations during this visit.I’ve shared your comment with the departments concerned and we are looking into it for our improvements. Your feedback is very important for us moving forward.Once again, I apologize for your experience and I thank you for sharing. I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Darry
Standard Room
Stayed in Jun 2024
Family
8 review
Very Good
Posted on Jul 12, 2024
5th time staying here and they never disappoint
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Loverichie
Standard Queen Room
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on May 20, 2024
Walking distance to Expo. Recommended hotel if you are exhibiting at the Expo.
Response from Property: Dear Loverichie, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Richard-6188
Standard Queen Room
Stayed in Aug 2024
Business travelers
11 review
Posted on Oct 3, 2024
1st this hotel is make for trade show visitor ..else I don't think ppl will.stay there reason :
1- no shop to buy any drink or food
2- evening need to.wait 1.5 hr when ordering food
3- during morning bkft .at 0600 ..I discovered cockroach was running around table top where food was served
Nothing impress me for the 2 night stay
Response from Property: Dear Richard, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.I’ve shared your comment with the departments concerned and we are looking into it for our improvements. Your feedback is very important for us moving forward.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Devi Primayana Assistant Marketing Communication Manager
kimmy55555
Standard Queen Room
Stayed in Jan 2024
Business travelers
55 review
Outstanding
Posted on Mar 14, 2024
Flight number to Japan:
(If you take connection flights, please write down as well.)
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Devi PrimayanaAssistant Marketing Communication Manager
berangkatjauh
Standard Queen Room
Stayed in Sep 2024
Business travelers
5 review
Posted on Dec 27, 2024
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa I like it
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
CEO Director
Standard Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on May 12, 2024
Excellent services giving from hotel while unique location to jiexpo. Sure be back again
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were metduring your visit.The team and I were delighted to have you here and we look forward to welcome you back in the nearfuture.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
4 review
Amazing
Posted on May 8, 2024
Nice hotel with great location, good service , cool air conditioning ang nice mattrass.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Twin Room
Stayed in Aug 2023
Family
18 review
Outstanding
Posted on Sep 28, 2023
Great affordable hotel, nice services. No pool, gym not good. Breakfast didnt taste good.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I've shared your feedback to the hotel team for our improvements. Your comment is very important for us moving forward.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
Alex Tang Trip
Standard Queen Room
Stayed in May 2024
Business travelers
6 review
Posted on Jun 24, 2024
Noisy from outside , can’t slept at all . No fridge in the room 822
Response from Property: Dear Alex, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.I’ve shared your comment with the departments concerned and we are looking into it for our improvements. Your feedback is very important for us moving forward.Once again, thank you for sharing and I wish you a wonderful day aheadSincerely, Devi PrimayanaAssistant Marketing Communication Manager
LIYU
Standard Queen Room
Stayed in Feb 2024
Business travelers
15 review
Posted on Mar 10, 2024
Hi, Sirs
This hotel to JE exhibition Hall about 5 mins by walk (Just side by side). we are stay 4 days 3 nights, Bathroom quite smile after turning on water.
Breakfast quite simple and tables not enough during morning.
Response from Property: Dear Liyu, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day aheadSincerely, Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Queen Room
Stayed in Jul 2023
Solo travelers
15 review
Outstanding
Posted on Aug 27, 2023
Perfect place for visiting JIEXPO as it is 5mins walking to the hall and taking about 45mins from airport. Nothing much around the street but including food Centre nearby the expo and Starbuck at front door.
Overall is beyond expectations, excellent and recommended to be a guest.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit here.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you and I wish you a fabulous day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on Jul 6, 2024
Good good good good good good good good good good good good good
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager