Como Parrot Cay

Today is the last full day of special indulgence at our Parrot Cay Family Beach house. The resort provided a private butler, Agung, to make sure all of our needs were met. Agung far exceeded our expectations and usually anticipated our needs before we even asked. Our beach house was very exclusive, steps from the beach, well appointed, and with a stunning view of the Caribbean. This is not a resort to party at but rather to refresh and reinvigorate from the grind. The beach houses and villas are the move at this resort rather than the main building.

As someone who has traveled extensively, I had high expectations for this resort given its price tag of over $2,000 per night. Unfortunately, while it has some bright spots, this property falls far short of the luxury it promises. What once might have been a 5-star paradise is now a tired, outdated shell in desperate need of a full renovation. Pros • Beautiful ocean: The natural surroundings are stunning, offering picture-perfect views. • Heated family pool: The family pool is warm and inviting, though the adult pool isn’t heated. • Friendly staff: The staff were a highlight of our stay. They were attentive, remembered us, and went above and beyond to salvage what could’ve been a disastrous experience. • Thoughtful touches: Complimentary sunscreen by the pool, a beach bag in the room, nightly maid gifts, and a stellar deep tissue massage added some luxury to the stay. • Convenience of gift shops: Having two on-site gift shops was a nice touch. Cons • Outdated facilities: The entire property is rundown. Poolside cushions are ripped, the family pool is old, and the wood accents are poorly maintained (often just painted over rather than properly restored). Rooms and walkways are in dire need of updates. • Limited dining options: Only one restaurant is open each night, and while they try to accommodate dietary preferences, the limited choices and reliance on room service are not ideal for a luxury resort. • Poor landscaping: The grounds are unkempt, with overgrown weeds and no vibrant flowers. It feels neglected rather than lush. • Cumbersome arrival process: Getting to the resort is a headache—over an hour and a half involving customs, taxis, boats, and golf carts. It’s exhausting and not at all streamlined. • Pricey food and drinks: The resort charges exorbitant rates for food and beverages, adding to the frustration. • Lack of soundproofing: Expect to hear your neighbors and operational noise from surrounding areas. • Disappointing views: The advertised “ocean view” was underwhelming— it’s a 5 minute walk from the beach and you can barely see the ocean over the canopy of the trees, save your money and go for a garden view instead. • Bugs: The property is swarming with flies, and I left covered in itchy bites. This is unacceptable for a high-end resort. • Accessibility issues: The long walks to the pool and beach are not suitable for guests with mobility challenges. • Basic toiletries: The refillable shampoo and conditioner dispensers felt cheap and unsanitary for a resort at this price point. Final Thoughts While the staff’s excellent service and a few thoughtful amenities kept this from being a total disaster, the overall experience was hugely disappointing. This resort is far from its former glory and doesn’t justify its exorbitant rates. Until significant renovations are made, I can’t recommend this property for anyone seeking a true luxury experience.

Como Parrot Cay is worth the expense (very high) and travel effort (20 mins car from airport to a 30 min boat ride). The property is exquisite, very private and secure and so beautiful. There isn’t a lot to do other than beach, read, workout, tennis, spa.

Beach is amazing, rooms and food are amazing the nature around is amazing And also Sarah our butler and Netra were amazing what could be better? the breakfast buffet was not up to expectations. And the rates are too high but we enjoyed anyway Thank you, hope to be back soon !

Definitely not a luxury hotel – a complete disappointment One of the worst experiences I’ve had at a so-called luxury hotel. In reality, there is nothing luxurious about it except the ridiculously high prices. The staff only care about money and show zero interest in the guests’ comfort or well-being. The service is terrible—distant, unprofessional, and completely unacceptable for a place that claims to be high-end. The facilities are far from what they advertise, and the overall experience was extremely disappointing. The only good thing is the beach and the sea, but that alone doesn’t make up for everything else. I definitely do not recommend it.

We booked a two night stay in an OF king to see if it suited us. The staff and service here was outstanding!! Almost everyone called us by name! The beach is exactly what you expect for TCI and the pools too were very nice From the website photos we did not expect the hotel rooms to be that far away from the beach and also up a few flights of stairs. Not sure they are OF? The rooms were fine.. well maintained with plenty of waters and snacks. As first timers we were a little concerned with the travel here but should not have been… all transfers were flawless. Our only real disappointment was the food, especially at dinner. Not sure it would be enough for an extended stay. We see others loved it but that was not our experience. We are long time visitors to Provo and after two nights here were glad we could enjoy more time on Grace Bay. Ps- be very careful if crossing the North Caicos channel… rip tides.