Verified traveler
January 2, 2024
TV not viewable from bed. This is a known situation, well documented in the reviews of other travelers, yet, the hotel has not remedied this situation, nor will they attempt to move you to a different/better room. One of the bed posts of the bed in this room was broken, hence, the bed was not level, and it was impossible to sleep comfortably. When this was brought to the attention of the front desk person the following morning, they were rude, dismissive and disrespectful - no apology, no attempt at listening to what the customer had to say. Shockingly poor customer service.