Villa Nongsa Point Marina & Resort by Batam Property

I ordered from this application, got a cheap price, but from the beginning of check in, the receptionist was really unprofessional. Maybe because my booking price was cheap, huh? So it was like being discriminated against. Not given a welcome drink, even though it was only tea, it took a long time, starting from checking in at 14.20, only given the villa key after 3, the excuse was that it was being cleaned. When I wanted to have breakfast in the morning, I was asked to pay even though it was free for 2 people as written in the application, when parking the car in front of the villa, it was said to be for other visitors. Really disappointed with the personnel who worked. Even though I also stayed here last year. Not again. Hopefully the owner of Nongsa Point will evaluate the quality of the receptionist. If the others are okay, no problem. If you're going on vacation, it should be a mood booster, but instead I'm annoyed by this. Is it because they're locals? If they're foreigners, maybe they're friendlier, no way.