Niseko Grand Hotel Reviews

Onsen is amazing. As guests of the hotel, we get to used the onsen anytime of the evening to the morning. It was tranquil at night when my wife and I found the onsen all to ourselves. I went again in the early morning and soaked in the spring colors, again having the outdoor onsen to myself. We would stay again.

Very good experience, although the hotel facilities are a bit old, but the service is very good. Free pick-up and ski pick-up are impressive. The open-air hot spring is very good, and it is even more pleasant to soak in the hot spring while watching the snow scenery than in Noboribetsu.

I was worried about whether it looked old when I looked at the photos. In fact, the rooms are newly renovated and very clean. The hotel is very old and very Japanese. Emperor Showa once stayed. The hot springs are open all night, both indoors and outdoors. They are very comfortable after soaking. Swimsuits are free to use. The restaurant has a great view and the breakfast is rich. The hotel bus is very convenient to various ski resorts. I love it😍I will come here again next time I come to Niseko.

Don't look at the previous reviews of old hotels. It will be newly renovated in the autumn of 2023. We are the first guests to experience it this snow season. It's clean and comfortable. After soaking in the hot spring, I went back to the room and watched TV. It was so comfortable. The hot springs are also cleaned every day, so feel free to enter. The ski resort is conveniently connected and has the hotel's own bus.

The hotel's facilities are indeed very old. The scale in the indoor pool could be used as coral. Other facilities are also relatively old, but the service is great and clean. The service can completely offset the problems with the facilities.

The hot springs were nice and the food was delicious. But electric lights inside the hot spring? Since it's summer around here, there were a lot of big insects, so I was worried.

Apart from the old facilities, the hotel has good hot springs.

The bathroom is too old and has no flusher, which is too rare. Hot springs are nice.

It was the first mixed bath, It was nice to be able to enter with my partner Before I knew it, I was in for about an hour.

The facilities are old, but the quality of the hot springs is the best.

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.