Lalita Boutique Hotel & Spa Ninh Binh

Guests praise the diverse, delicious breakfast and personalized service. The central location, spacious, clean rooms, and friendly staff ensure a comfortable stay. Excellent amenities add value to the experience.

This hotel was a real mixed bag!  Some of the staff were exceptional whilst others definitely required more training; our balcony was left unlocked twice by the cleaning staff. Some of the drinks made in the bar were very poor and undrinkable. Reception staff were generally extremely helpful and knowledgeable.  The bar and pool area were grubby and there are definitely nicer choices in the area. The decor in the rooms and reception was very nice, but it was really let down by the pool and bar. There was also only 3 (conjoined) sun loungers by the pool for the whole hotel.  Bikes were free and accessible which was great, but the location wasn’t great and there was nowhere nice to eat or drink in the vicinity.

Tam Ha (one of the staffs) had assisted us throughout our stay. Easy to communicate. We reached the hotel around 7am and they let us rest in the massage room while waiting for the check-in time (2pm). At 10am - room was ready for us to check-in. She even upgraded our room and thus, we had bathtub 🥰. They lent us a steamer for us to iron our clothes. Bicycles available to stroll around town (free) and motorcycles available for rent at 60k dong for half day. They even had so many services which sadly we had no time to experience. We did try the complimentary tea time and it was nice to hv a chat at the rooftop with such perfect view. I would recommend this hotel. Service 5 star ⭐️⭐️⭐️⭐️⭐️. Tam Ha even personally came to our room to check on us so that we didn’t miss our flight on the check-out day. The other staffs were also friendly and kind. They assisted us promptly. Technician helped to fix our room telephone and carry our baggage. Everything went perfectly well and this had contributed to our great time in Ninh Binh.