Amanoi Reviews

wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!

This time I stayed in a one-bedroom residence villa that included private butler service. Although it was expensive, the butler service was indeed very responsible, and the hotel's scenery was also very beautiful. Overall it is a special hotel experience and worth a try

Upgraded for one night!

One word is perfect

The hotel is very good, but it lacks quality compared to the price. 1. Ctrip does not provide airport pick-up and drop-off services. For such an expensive hotel, guests should be informed of transportation methods in advance. I asked Ctrip customer service one day in advance, and they told me it would be 120 US dollars, or I could ask the hotel to take a taxi. But the journey is quite far, it takes 1.5 hours on a mountain road. It was my first time to visit this place, it was a foreign country, I was not familiar with the place, and I didn’t feel that I was enjoying the service of a hotel that costs more than 10,000 yuan a night. It cost 2,000 yuan to book a round trip car, and I didn’t plan for the extra expenses in advance. 2. Ctrip’s bookings do not include any activity packages to help customers better enjoy their vacation. I asked the customer service in advance about the hotel's activities. The customer service said that they would introduce the hotel and give us a book to read after arriving at the hotel. Most of the charges were charged and they did not teach us how to choose. It was not as amazing as what was said online. The service was all like home away from home. I have to call you to communicate and ask. If you don’t think of it or understand it, you won’t be able to play. 3. There are so many people these days. The flight was scheduled for 6:40, but we didn’t get a late checkout. The hotel wouldn’t tell you in advance or ask you where to go. It just introduced us to a restaurant for lunch, and didn’t help us with what we should do. Other activities to pass the time. Overall, for this price, service flexibility needs to be greatly improved, and Ctrip bookings also need to provide packages to guests, especially airport pick-up and drop-off services. Later after I booked, I also saw that the hotel had slightly reduced the price by tens to more than 100 yuan. It was really an unpleasant memory.

Aman has to be Aman, from the pick-up and drop-off to the three meals, the service staff are also very considerate and thoughtful, which is really very shocking. I will come to experience other room types next time.

Tour of Aman Nha Trang, Vietnam. The super beautiful infinity swimming pool, the world-class beautiful beach, the visual beauty of zero dead ends, the hotel is very patient in replying to many emails and arranging pick-up and drop-off, looking forward to the next Amanoi～❤

Amanoi is an oasis of calm, in a very luxurious rendition:) The estate is huge, with a hilly terrain - perfect for walking or jogging, but with buggies on the ready if you prefer. The walk down to the beach (and back) is a particularly scenic one, and the Beach Club offers an excellent lunch menu when you get there. The pavilions/ villas are incredibly beautiful, designed for you to relax and unwind, with amazing views on the sea; and immaculately clean. The gym is spacious, well equipped and as beautiful in design as the other buildings; and the spa just next to it offers fantastic treatments (hot stone massage highly recommended!). The gym/ spa building is located by the lake, which makes another amazing walk. And finally - the food is delicious (catering to various dietary requirements will not be a problem at all), and the service excellent. I would like to thank Amanoi staff for making my stay so wonderful. Anything less than perfect? The airport - where in contrast to the above, the food is just horrendous (I would have asked for a packed lunch at Amanoi if had any idea how bad it was). Amanoi is doing a great job though, by having a representative at the airport to help the guests. Overall, an absolutely top class luxury resort - I will certainly look to explore other Aman properties in Asia!

We stayed here for 3 nights in May 2023 and it is one of our favorite properties we’ve ever stayed at. This was our first time staying at an Aman and it blew away our expectations. The property is stunning and service is incredible. The staff are able to predict what you need before you even ask, making it a truly luxurious and easy experience.This is one of the few Aman properties with its own private beach and is SO worth the distance to get here. We booked their wellness pool villa hideaway package and loved every part of it. If you plan to do multiple spa treatments, this is 100% worth it. Your villa has its own private pool, spa and hammam. We tried multiple services including massages, hammam, facials and pedicures and thoroughly enjoyed all of them. All amenities & experiences were great - Daily afternoon tea is a nice touch, guided snorkeling is great, the complimentary local fruit is delicious and the cooking class is in a beautiful ocean view private space. The complimentary sparkling lime ginger drink they bring to you by the ocean or pool is also very nice and super refreshing on a hot day. Our only suggestion is to have more local options at the main restaurant. We loved the beach club food but found the dinner offerings at the main restaurant to be a bit too European/tourist friendly and just ok. We absolutely loved our trip here and hope to return again soon. We would easily give this property 10/10 stars if a higher rating was possible!!

Amanoi is the #1 Aman property. I have been to over 15 Aman resorts and this is the #1 on my list and here is why: 1) The property has something for everyone and is big yet feels tasteful 2) The general manager, Joy, is extremely well respected by the entire team and has an eye for detail 3) The food is extremely good and artfully mixes local cuisine with elevated preparation 4) The beach club is awesome! 5) The people first hospitality culture (This should be #1) Some highlights from our trip: Boat day out in the bay and snorkeling, a few hours of cold plunging at the spa house, private dinner setup that looked better than an engagement, and the housekeeping team. These housekeepers are ninjas! Every time you weren’t looking the room was cleaned, bed was made and fruit bowl was always full, huge shoutout to this team! June is hot but not unbearable! Summer months are when a lot of families visit, but we didn’t mind. Americans should stay a minimum of 5-6 nights, a ton to do. Thanks Joy! We love Amanoi and everything the team does to make it special.

The occasion was for my husband's birthday. What I like: 1. Housekeeping was top notch. Our room was made up everytime we return to it. Ninja stealth like. We never see them. 2. A very well kept property. It was picturesque nearly every where you turn. Architecture very beautiful. Stayed in Villa 21 - Breathtaking views of mountain at the deck, and partial ocean view at our entrance. 3. Staff were attentive. We went to beach club and wanted some homemade ginger juice drink, they ran out. Next day it appeared when we took a swim at the cliff pool without us asking for it. 4. Staff remember guest names. My 7 year old was most impressed that they know her name. 5. Many thanks to Putu, Nhi, Lam, Hau for making our stay memorable. Also to the staff at the Beach Club (I missed her name, apologies! We went on 15 June evening and she kindly informed us the homemade ginger juice drink had ran out). Pretty sure she informed the team on what we missed out to enabled it to appear the next day for us. 6. Spa was worthwhile to experience. Husband was happy. 7. I like the fact plastic is being minimised through out the property where possible. Unsure it is part of ESG effort but good to know less plastic usage wherever it is possible. 8. Decent kids activities to keep them entertained. 9. Friendly and helpful Beach Club attendants. The little one did her 1st Catamaran and found it fun. Areas of improvement: 1. Had private picnic lunch. Venue was beautiful but the beach were littered with plastic bottles. I know it was washed up the shore but would be good for staff clean it up. Same with the beach club - not plastic bottles but small pieces of plastic 2. Food...was good but given that Amanoi is pretty secluded, I would love to see a more extensive Vietnamese cuisine on the menu. Especially given how healthy and delicious it is. Hats off to chef though. Bun Ca was delicious and had that every breakfast. Coffee was on the point. 3. An Aman app to communicate with the guest would be most helpful. Technology unfortunately is not Aman's strong suit. 4. Netflix is only avaliable at The Library. Had the impression it was available in the room given how it was stated in on the website.

I want to give Amanoi five stars. A few things fell short. 1) the the size of the adults-only pool (maybe 8-10 loungers) which was not-enforced as adults-only (kids, teenagers), service was attentive despite the lack of enforcing no kids, and 2) the beach club was a bit odd in set-up in that diners are right next to the pool loungers. December is very windy and at times rainy, so be prepared (no fault of the resort, of course!) Make spa appointments in advance - I had life changing treatments and the treatments were exceptional. The room was expansive, well-appointed, excellent housekeeping. Specialty drinks at the bar were very creative and tasty. The dining menu is expansive, perhaps too expansive. I didn't find any one particular item out of this world. I would go back for the serenity and spa. It was a short stay and with the weather it didn't make much sense to book excursions, so I can't speak to those. If you care about pool access consider a villa with a private plunge. The sunsets are suppose to be amazing but sadly the weather didn't cooperate!

We had the most amazing time at Amanoi. The Residence had an incredible pool, living areas were spacious and private. Perfect for family. But what impressed us the most was impeccable service and the attention to details - hair tie in the shower, frequent room tidying, swapping out pillows for my MIL without us even asking as they noticed she didn’t sleep on it. Nothing was amiss and nothing was too difficult and last minute for the team to handle. Shoutout to Tran and Tony who were super friendly, accomodating and helpful.

One of the best vacation I have!! This place is phenomenal, the scenery and the building structure is spectacular. This is a perfect piece of artwork from the well known designer Jean-Michel Gathy. I love everything, including every little small details about this getaway and highly recommend this place when you visit Vietnam.