Guest User
May 12, 2023
I came to Lijiang to take wedding photos and brought my family to travel. I booked a family room. Let me talk about the overall experience. First of all, the location of the hotel is relatively good. It is at the innermost part of Lige Village. There is a parking lot. Parking is convenient. You can walk to Lige Peninsula. Then the hotel environment. The room is still very spacious. There is a lot of space for 5 of us to stay. The service attitude is also good, but many problems of the room were not explained in advance. The lights in the room could not be turned off, the drainage of the washing machine was not working well, and the clothes were all over the floor after washing. The door lock of one room was not working well.
Finally, let me talk about the most serious problem. When I went to bed in the middle of the night, I heard a rustling sound in the room. When I turned on the light, I saw a big rat squatting on the curtain rod, about 12 cm. There were two ladies living in the room. It’s not an exaggeration to say that they were almost scared to death. After shouting, the rat ran away along the curtain rod. There was a hole where the curtain was fixed, and the rat ran out from that hole.
The following picture is a screenshot of the communication with the inn staff after the problem was discovered.
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