Guest User
February 13, 2024
The boss should write in the introduction: sorry, we don't entertain poor people, we only welcome the suckers:)
Summary
External environment: The external scenery is the mountain scenery of Jiangsu, Zhejiang and Shanghai, distributed on both sides of a river, but there is a road outside the hotel. Apart from the room, the small lawn and the river, it is not very walkable
Internal environment: The details cannot be seen in detail
Breakfast: All hotels of the year, from 450 to 5000, the worst of the year, so that I remembered that the housekeeper said: give us a good review, I can send a breakfast (because there are three people with my mother and sister), but this breakfast, none of them are hot
Service: No, I drove so far to stay in a 2448 homestay, can't you even be friendly? Say one thing and one thing
1. Unprofessional
The housekeeper basically ignores people, and the replies to WeChat group requests are almost equal to 0.
When introducing the private soup, he took us around the small yard and emphasized how to close the valve [don't waste mountain spring water]. This pool has less than 2 cubic meters in total, and I don’t know where it can be wasted.
2. Bad attitude
We didn't order food the day before, and when we arrived, we found that the nearest restaurant to the B&B was 5 kilometers away on a mountain road, which was not easy for novice drivers to drive.
We asked if we could order food when we arrived in the afternoon, but they refused. However, they said they had rice cake soup for 38/bowl, and we agreed to eat at 6 o'clock.
When we went down at 5:30, there were still few people in the restaurant and lobby.
We asked, didn't you make an appointment at 6 o'clock?
We waited until 6 o'clock as scheduled, and inquired again but to no avail.
We waited until 6:30, but still had no news.
During this hour, the restaurant was full of people, and everyone had their meals. We were embarrassed in the midst of the food, and we were [driven away] from our seats once. We also heard the housekeeper asking the people next to us if the food was delicious, blah blah, and we were like [begging for food]. I couldn't help but urge the housekeeper, but the housekeeper fake smiled.
[I told you a long time ago to drive down to eat]
[The chef has to finish cooking all the dishes before making rice cake soup]
[I don't know when it will be ready]
I said: You are a hotel that costs 2,000+ a night after all.
[We are a B&B, not a hotel]
I am also reflecting on whether I have to eat rice cake soup, or why I didn't order the meal the day before, and I couldn't help but [throw a tantrum in public] because I had to eat it.
It seems that none of them are the reason, but the disrespect I felt during the entire communication process. You said the housekeeper was arrogant, but she kept a fame smile throughout the whole process. You said she was busy, so she had time to ask the neighboring table if the food was delicious. You said she was free, but she ignored us throughout the whole process. That night, the B&B had no intention to communicate with us.
So much so that my mother asked [is our rice cake soup at 38 a bowl too cheap so we were put in the back]
I don’t know if the B&B at 2448 a night is cheap, or if the rice cake soup at 38 a bowl is cheap. I think it’s acceptable if the price is clearly marked, but you are so arrogant for charging this money. I’m sorry, I can’t accept it. I think it’s very lame and expensive.
Of course, descriptions are very subjective, but if the housekeeper has no subjective malice and is just too busy, then it can be seen how unprofessional and lame he is!
Original TextTranslation provided by Google