Jingyuxin
March 7, 2024
I have stayed at many Four Seasons hotels in many cities, but this one really makes me wonder if it is a knockoff. There is a strong smell as soon as you enter the room. The floor is sticky when you step on it, as if it has been washed with some detergent but not mopped. I asked the waiter to mop it and she said it was the smell of air freshener, as if I was finding fault. I can't tell the difference between good and bad smells. The quilt also has a bad smell that has not been rinsed or dried. At night, the corridor is filled with smoke that penetrates into the room. I have never encountered such a situation in a 200 yuan small hotel.
I parked the car on a rainy day and didn't want the child to get wet in the rain, so I asked the security guard to take him to the lobby first. As a result, the security guard left and the child cried heartbreakingly in the lobby. No staff came forward to comfort him. The three people at the front desk looked at him indifferently. The next day, I asked to make a room card but it didn't work. In short, it was very unprofessional!
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