Anonymous User
August 19, 2024
I arrived so late and was so tired that I didn't take many photos. So I'll take some time to describe the bad experience. This is also my first bad review on Ctrip.
1.Hand sanitizer is diluted with water! As thin as water! When I was checking out, I told the male employee who was processing my checkout, and his first reaction was: How is that possible? I showed him the video. He was stunned for a moment and then said sorry in a cold tone. There was no follow-up or comment. This kind of diluted hand sanitizer can only be found in poorly managed public toilets, right?
2. There is a strong smell as soon as you enter the door, it is like the smell of being damp for a long time. It is understandable that the B&B is damp next to the lake, but the lack of any dehumidification measures does not justify the price.
3. The indoor lighting is dim and the color temperature is very cold (the picture is absolutely real). There is a crooked desk lamp with a very cold color temperature that I forgot to take a picture of. It is different from the warm light in the promotional photos. I thought I was back to the office to work.
4. The faucet, sink, basin, and shower room are all stained. The material itself is easy to leave stains. I don’t know how much cleaning was done. In short, it looks dirty (there are brown stains on the floor of the shower room, but I forgot to take a picture)
5. On the night of check-in, an employee contacted me at around 9 o'clock to ask what time I would check in. I said 11 o'clock, and he said he would be off work at 10 o'clock and asked me to add him on WeChat. I was watching a concert at the time, but he even ran out to return the call. I have stayed in all the B&Bs and hotels that needed to contact guests in advance, and they all contacted guests half a day to a day in advance. This is the first time I have experienced this.
To sum up, I really don't understand this pricing and the lack of negative reviews. Let's avoid this for those who come later.
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