Lake Core Hotel

Lake Core Hotel Reviews

Lake Core Hotel

166 Dongqianhu Avenue, Ningbo, ChinaView Hotel Details
Lake Core Hotel
Lake Core HotelLake Core HotelLake Core Hotel
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Lake Core Hotel Guest Reviews

4.4/5
307 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(307)
Positive reviews(291)
Reviews with photos/video(58)
Classy environment(30)
Friendly front desk staff(25)
Quiet & comfortable(23)
Close to metro(11)
Tasty food(9)
Convenient parking(9)
Shower difficult to use(6)
Perfect for business trips(5)
Negative reviews(16)
Guest User
Superior Standard Room
Stayed in 2023 年 5 月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2023 年 6 月 14 日
Hotel was very nice and confortable. but the most amazing thing thing was hotel staff they were just great so helpful and nice during my stays all over the world these poeple were great!
Response from Property: Dear family hello, thank you for choosing our hotel, your recognition is our biggest motivation, we will work harder to improve all aspects of the hotel, hope to bring you a better stay experience, thank you again for your recognition, I wish you a happy life.
Bouba
Superior Double Room
Stayed in 2022 年 10 月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2022 年 10 月 5 日
The hotel is local 10min walk from metro station, close to a river (nice to go out for a walk at night) and also not too far from Dongqianhu
Response from Property: Dear customers,your praise is the greatest encouragement to us,looking forward to your next visit.
Boci
Simple Queen Room
Stayed in 2023 年 5 月
Solo travelers
84 review
3.7/5
Posted on 2023 年 5 月 17 日
The hotel is clean and silent, just dont have any restaurants or shops nearby
Response from Property: Dear guest, thank you for your good comment and thank you very much for your stay. There is a large shopping mall under construction near the hotel. It will be very convenient for you to go shopping in the future.
Jiaoye
Superior Double Room
Stayed in 2023 年 10 月
Other
10 review
1.0/5
Posted on 2023 年 10 月 18 日
1. There are many mosquitoes at night 2. The air conditioner cover fell off while I was sleeping in the middle of the night. 3. Ctrip customers also need a deposit of 200 to check in. It has been a long time since I have encountered such a deposit. After polite communication, the front desk still thought that I was ignorant. 4. Bathrobes are also divided into room types. Deluxe has bathrobes and advanced does not have bathrobes. I expressed that I needed it, but I was unwilling to give it at first. If I expressed this situation, I would report it to Ctrip and review it and then it was delivered. 5. There is a high possibility that there is something wrong with the bedding. I woke up the next day with acne in my eyes and itching in several places on my body. 6. There is a problem with flushing of the smart toilet 7. It said that the latest check-out time is 12.30 noon. Maybe 14.00 is too late for check-out at the hotel I am staying in. I didn’t have the patience to communicate and I didn’t want to stay longer anyway. I didn't want to leave a negative review at first, but after I woke up and found all kinds of itches on my body, I decided to write it down. This is the first time I've given a negative review to a hotel.
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Response from Property: Dear guests: Hello! Thank you for choosing Lake Core Hotel! When traveling, what you want is comfort, what you want is kindness, what you want is warmth. I apologize for your feedback. Mosquito coils are available at the front desk. You can tell the front desk and we will send them to you. Regarding the air-conditioning panels, they are all fixed on the wall with screws and will not fall off easily. The safety of our guests is the focus of our work. Our masters clean and inspect them every month. You can rest assured in terms of safety. As for the deposit, the hotel pre-authorizes it and you will receive it by yourself after you check out. The superior double room does not come with a bathrobe, but the deluxe double room does. You called and said you need it. Housekeeping Go ahead and get it. We haven’t received a call from Ctrip about your request for a bathrobe at all. The linen purchased is of Samsung standard. Professional cleaning and washing companies uniformly clean and disinfect it to ensure safety. Your eyes need it. Go check it out, the fat particles need some eye drops. The toilets are all replaced after opening. There are two buttons on the right side of the toilet. The big button is for flushing and the small button is for heating the toilet. Our check-out time is 12 o'clock. The booking instructions include As a reminder, our membership rights allow you to check in 4 hours in advance, and we will also give you a free half-hour extension on the same day. How can we not work hard to meet your wishes, because this is also our wish, and we would like to come to Lake Core Hotel Everyone is happy!
Chuangtaishangdemaoa
Superior Standard Room
Stayed in 2023 年 9 月
Family
4 review
3.7/5
Posted on 2023 年 10 月 2 日
If you want to go from Ningbo to Zhoushan, I think you have to come to Ningbo for two days. I chose this hotel which is close to Dongqian Lake and it looks pretty good. I forgot to take a photo. Overall, everything is good except that there was a waitress who was not very talkative when I checked in. It's very uncomfortable for me to keep insisting on talking to you. I said that the room type I booked does not come with breakfast, right? (Confirmed with her) She insisted on saying that the room type that did come with breakfast was not decided by you! They also forced me to pay a deposit, mainly because of the unacceptable attitude... Later, the girl next to me smoothed things over. I don't know what was wrong with me, but I can't stand it. The other waiters and the front desk were very nice and gentle. I hope the hotel can strengthen its management. Otherwise it will affect the impression!
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Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel.
Guest User
Superior Double Room
Stayed in 2023 年 4 月
Business travelers
11 review
1.0/5
Posted on 2023 年 4 月 20 日
Hotel rubbish dump lobby, no one opened the door, the front desk *****,
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Response from Property: Dear guest, thank you for your comments on the hotel. If you encounter any problems during your stay, you can contact the front desk of the hotel at any time. The photos you took are not garbage. It was around 11:30 in the evening. I dropped the door when I was leaving, which caused inconvenience and misunderstanding to you. I am really sorry, the price on the Internet is favorable, but the price at the front desk cannot enter the system, so you can book directly online. You have booked a simple double bed, and you must upgrade it , Superior standard room, the front desk has no authority, and we are deeply sorry that your requirements have not been met. I wish you a happy life and a happy and smooth life.
Anonymous User
Superior Double Room
Stayed in 2022 年 9 月
Friends
1 review
1.2/5
Posted on 2022 年 10 月 1 日
The sound insulation effect is poor, and I am always woken up... There are dead corners and cigarette butts in the sanitation, and the only toilet is okay. The background of the room is very earthy. As a person with princess disease, I can't accept such a country princess style room, which is inconsistent with the picture on the homepage of the website. Your TV is already small, so why don’t you buy a smaller one? Anyway, one of them is broken and you can’t watch it. The breakfast is also hard to describe, there are so few things, most of them are empty when the lid is opened, and the aunt will not add more, baa! Be careful!
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Response from Property: Dear guest, I would like to apologize for your experience during your stay at the hotel. This room is mainly parent-child type, and other rooms are business type. Maybe the front desk gave you the cutest room because they thought you were cute. If you are dissatisfied with the room during the check-in process, you can change the room without soiling the bedding. The TV is caused by the wrong resolution adjustment of your remote control. Xinxin is sorry to bring you a not-so-good check-in experience. QAQ Our breakfast time is 7-9 o'clock. Since the occupancy rate is not high, when it is close to 9 o'clock, the auntie will not make any supplements when she sees that there are no guests. So as not to cause food waste, but you can choose the noodles handmade by our aunt, the texture and taste are very good. Xinxin wishes you a happy life~~
Xiaozhey
Superior Double Room
Stayed in 2023 年 3 月
Couples
4 review
1.7/5
Posted on 2023 年 3 月 26 日
We stayed for three days in a row, and no waiter came to change our bed sheets for three days. Logically speaking, a set of bedding should be changed every two days. There are two bottles of water in the room that are not enough to drink, so the front desk contacted by WeChat wanted them to send two more bottles of water, but the front desk asked back, did you put water in during cleaning? Ignore it. Later we called the front desk again, and he said that a bottle of water would cost three yuan,,,, speechless, we didn't ask you to ask for ten or eight bottles, all of which will be charged. What's more, there will be some rushing sounds of water, which can last for more than ten minutes, which greatly affects rest. There is almost no hot water at the sink. The water is still cold after being left for a long time, and the water in the shower needs to be left for a long time to heat up. Moreover, there is no hot water when taking a bath during the day, and it is always cold. There is also a small problem, that is, there is only one chair and a small table in their room (not counting the two small bedside tables), it is very inconvenient to put things
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable opinions. Your opinions and suggestions will help us continuously improve and maintain high-level service facilities, so that our services will become more and more perfect. Hope to see you next time.
Guest User
Superior Standard Room
Stayed in 2022 年 5 月
Business travelers
8 review
4.2/5
Very Good
Posted on 2022 年 5 月 21 日
The environment is elegant and the room is clean. The business service is also very good, there is a parking place, and it is relatively close to Dongqian Lake, about 2.5 kilometers by car. It is a good choice for business or tourism.
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Response from Property: Dear guest, thank you for your recognition of our company, look forward to your stay again, and wish you a pleasant journey!
Anonymous User
Superior Double Room
Stayed in 2022 年 8 月
Friends
9 review
3.0/5
Posted on 2022 年 8 月 5 日
The decoration is good, the service is average, the water in the room is finished, and it costs money to ask for water. The underground parking lot is very unclean, and hotels that are cheaper than him do not want it. In fact, it doesn't matter a few dollars, but I feel uncomfortable.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinion is very important to us. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Room
Stayed in 2022 年 5 月
Family
7 review
3.2/5
Posted on 2022 年 5 月 5 日
I read the comments that the hotel was quiet, so I checked in. I didn't expect to start hammering things at one or two in the middle of the night. It was so noisy that I couldn't sleep at all. Before six in the morning, I couldn't bear to call the front desk, and the front desk informed the hotel that it was temporarily suspended Notice the requisition, as a quarantine hotel. Although the hotel is also very helpless, our experience is very poor, and we didn't sleep much all night. Is there any compensation for this?
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Qianlonghongtian7681
Superior Double Room
Stayed in 2021 年 10 月
Business travelers
100 review
5.0/5
Outstanding
Posted on 2021 年 10 月 21 日
Not far from Dongqian Lake Scenic Area, the hotel's hardware facilities are good, and the service is warm and thoughtful, like it!
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Guest User
Superior Standard Room
Stayed in 2021 年 10 月
Family
1 review
5.0/5
Outstanding
Posted on 2021 年 10 月 6 日
Newly renovated, the surrounding environment of the hotel is very good, quiet, and the first choice for high sleep quality requirements. It is also very close to Dongqian Lake attractions. The staff are super welcoming and responsive. There are not many types of breakfast, but it is definitely delicious, and the price is super high. Next time I go to Dongqian Lake, I will continue to choose here, very good 👍
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xmxmxm
Superior Standard Room
Stayed in 2021 年 10 月
Friends
6 review
5.0/5
Outstanding
Posted on 2021 年 10 月 27 日
The hotel is good, but the bath glass is transparent, it is not very suitable for two people who are not husband and wife to take a bath in the toilet
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Anonymous User
Superior Double Room
Stayed in 2021 年 9 月
Friends
15 review
2.5/5
Posted on 2021 年 10 月 13 日
Why do I give 1 star for hygiene? First of all, we arrived at the hotel very late. The front desk of the hotel gave us water and found that the washbasin was still in the room. The three-piece bath was not changed. The position was still foam, and there were even water stains on the toilet seat. Or something else Then there is the inferior material used in the bed sheets in the room, which makes it uncomfortable for the thief to fall asleep, and the decoration of the hall is very hard. The service was also proposed to change rooms at that time, after waiting for a long time, the front desk slowly came up Bad experience
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