DoubleTree by Hilton Ningbo Beilun Reviews
DoubleTree by Hilton Ningbo Beilun
No. 699 Huangshan Road, Ningbo, ChinaView Hotel Details
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DoubleTree by Hilton Ningbo Beilun Guest Reviews
4.8/5
Excellent
2094 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2094)
Positive reviews(2068)
Reviews with photos/video(238)
Friendly front desk staff(343)
Classy environment(207)
Delicious breakfast(135)
Perfect for business trips(90)
Loved the view(45)
Stayed multiple times(28)
Great swimming pool(9)
Negative reviews(26)
Luca
Deluxe Double Room
Stayed in Apr 2024
Business travelers
13 review
Amazing
Posted on Apr 29, 2024
Good deal, nice location in front of a beautiful park with running track, clean rooms, good service
Response from Property: Dear guests, thank you for choosing DoubleTree by Hilton Ningbo Beilun and sharing your stay with us, as you said, the hotel is affordable, superior location, beautiful scenery, clean rooms and thoughtful service, ideal for business trips. Spring is bright, everything is lovely, wish all the good things come for you as expected!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
20 review
Outstanding
Posted on Mar 12, 2024
Great like always. 5 points for Ayla for help. Food location, breakfast. and service.
Response from Property: Dear Guest, Thank you for choosing the DoubleTree by Hilton Ningbo Beilun and for sharing with us your compliments about Ayla. We are always looking forward to welcoming you back and seeing you again. Wish you a happy day and all the best!
Jill Huang
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travelers
8 review
Outstanding
Posted on Jun 22, 2024
great staff, service, and welcoming treats
Response from Property: Dear Guest, Thank you for choosing the DoubleTree by Hilton Ningbo Beilun and leaving your compliments on our staff and service. We are committed to creating an elegant and warm environment to deliver a homey experience and look forward to welcoming you again! Wish you a happy life and all the best!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 27, 2023
It was fantastic service for me. I was felt comfortable & good feeling during stay of this hotel. All staffs treat me very kind & sincere. If I visit ningbo again, I will choose this hotel firstly.
Response from Property: Dear Guest! Thank you for staying at the beautiful DoubleTree by Hilton Ningbo Beilun and sharing your stay with us. We are very pleased to know that you are satisfied with the service and we will share this encouragement with everyone. We welcome you to choose to stay with us again and wish you a happy life and all the best!
Tilde
Deluxe Double Room
Stayed in Oct 2023
Business travelers
5 review
Outstanding
Posted on Oct 31, 2023
Good place for a business trip. The room was clean and spacious.
Response from Property: Dear guests, thank you for staying at the beautiful DoubleTree by Hilton Ningbo Beilun and sharing your experience with us, your satisfaction with the room of the hotel also makes us doubly happy. We look forward to seeing you next time!
tabbenor
Deluxe Room (2 beds)
Stayed in May 2023
Business travelers
33 review
Outstanding
Posted on May 30, 2023
What a great hotel !!!!
This place does everything right, as you would expect for a top name.
Lovely, large rooms. Super clean.
Buffet supper and breakfast has a large selection for all tastes.
I will happily go back to this hotel !
Pena
Deluxe Room (2 beds)
Stayed in Apr 2023
Friends
1 review
Outstanding
Posted on Apr 8, 2023
Excellent service and stay ! Great help with the summing pool coach ! Krace was amazing and lovely . She made the entire stay amazing !!
Response from Property: Dear guests, Hello,Thank you for your comment！At Hilton,To provide guests with comfort, warmth, and experience the charm of Hilton brand. Also,we have a very well evolved customer loyalty programme, Hilton HHonors, which enables customers to save points and miles for future redemption in our hotels and with airlines. Wish you a happy journey！We are looks forward to seeing you next time！Marketing & Communications Department
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2022
Business travelers
2 review
Amazing
Posted on Dec 9, 2022
High quality hotel, perfect for a comfortable stay. Breakfast is complete and service was flawless. Definitely worth its cost.
Response from Property: Dear customer,Thank you for your praise of the hotel. Thank you for your recognition of our hotel. Your feedback will help us to improve and achieve our brand promise. We hope you will consider staying in our hotel again, and sincerely welcome your next visit! MarCom: Rita Li
JV71
Deluxe Double Room
Stayed in Aug 2022
Solo travelers
2 review
Outstanding
Posted on Sep 1, 2022
Double Tree Beilun, great location and close enough to stroll to Beilun CBD . Great amenities and a good menu. Friendly staff and every time I have visited was greeted with a smile and a warm cookie. Clean rooms. Keep it up Double Tree Beilun team. Great Job.
Response from Property: Dear customer, Thank you for choosing DoubleTree by Hilton Ningbo Beilun! we are so lovely you have a good experience in our hotel and hope welcome back soon ! Marketing & Communications Department ： Rita Li
vittet
Deluxe Double Room
Stayed in Mar 2023
Business travelers
3 review
Outstanding
Posted on Mar 29, 2023
Very good service and enjoyable stay
Response from Property: Dear guests, Hello,Thank you for your comment！At Hilton,To provide guests with comfort, warmth, and experience the charm of Hilton brand. Also,we have a very well evolved customer loyalty programme, Hilton HHonors, which enables customers to save points and miles for future redemption in our hotels and with airlines. Wish you a happy journey！We are looks forward to seeing you next time！Marketing & Communications Department
Reis
Deluxe Garden Double Room
Stayed in Jul 2023
Business travelers
1 review
Posted on Jul 4, 2023
Need a renovation
Response from Property: Dear Guest, Hello! First of all, thank you for staying at the Hilton Ningbo Beilun and for your feedback on the hotel. We have set up a customer care team to establish "empathy" and provide warm and convenient care services from the guest's perspective! In this way, we hope to make our guests feel extraordinarily warm! We always strive to ensure that every guest is treated with care, respect and attention. We will make corrections based on your feedback, overhaul the facilities and equipment, and look forward to your next trip!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Dec 4, 2023
Bella zhou
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2023
Solo travelers
2 review
Outstanding
Posted on Apr 9, 2023
Michael really good boy
Response from Property: Dear guests, Hello,Thank you for your comment！At Hilton,To provide guests with comfort, warmth, and experience the charm of Hilton brand. Also,we have a very well evolved customer loyalty programme, Hilton HHonors, which enables customers to save points and miles for future redemption in our hotels and with airlines. Wish you a happy journey！We are looks forward to seeing you next time！Marketing & Communications Department
BeccaBoo Beats
Deluxe Double Room
Stayed in Aug 2021
Solo travelers
5 review
Very Good
Posted on Jan 11, 2022
The hotel has more of a business feel than a holiday feel. Clinically polite staff, but not warm. I was not informed of the pool's closure - which was upsetting since it was the only reason I chose the Hilton over the Radisson. There is no hotel bar and I was advised t go to another establishment across the road. Room service was difficult to communicate with, they got a simple carbonara pasta wrong, and their efforts to rectify it were poorly communicated. This hotel is a poor reflection of the Hilton brand as it does not cater for expats at all. Would not stay there again. It pales in comparison to the Radisson.
Response from Property: Dear guest, first of all, I would like to apologize for your stay experience.In August, the government ordered the closure of gym and pool across Ningbo as the city was affected by COVID-19.We put the notification letters at the front desk and on the room to remind guests.We always follow the Hilton brand and take care of our guests from all over the world,We'll training our staff improve English skills and change our shortcomings.we hope you will give us the opportunity to see our changes and look forward to your coming again.Best Regards!
Guest User
Deluxe Room (2 beds)
Stayed in May 2023
Business travelers
1 review
Outstanding
Posted on May 10, 2023
YUKI！