Magnotel (Ningbo Tianyi Square Railway Station) Reviews

Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.

Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!

Response from Property: Dear guests, we offer very competitive prices, and we also provide many additional services, such as laundry, currency exchange and other conveniences, which make our hotel a very valuable accommodation choice. Our hotel is committed to allowing guests to enjoy a comfortable, convenient and affordable accommodation experience. Our prices can meet the needs of guests with different budgets and ensure that the services and facilities we provide meet the cost-effective quality standards of the surrounding area.

Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We apologize for the problems with the hardware facilities and hygiene of the guest rooms you reported during your stay. We have also communicated with the relevant departments and will follow up and handle them for you in a timely manner. At the same time, the hotel will conduct retraining to ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your visit again.

Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. The shop next door is under renovation, so it causes noise! ​​The hotel is deeply sorry for this! We apologize for the problems with the hardware facilities and hygiene of the guest rooms you reflected during your stay. We have also communicated with the relevant departments and will follow up and handle it for you in time. At the same time, the hotel will conduct retraining to ensure that similar problems will not occur. We will continue to work hard to improve every detail and look forward to your visit again.

Response from Property: Dear customer, thank you very much for choosing Magnolia Hotel. We are very sorry that we have brought you a bad experience. The hotel opened in 2018. Although the hotel is a renovated property, the hotel has been completely renovated. We will strengthen training and learning on the front desk service issues and strive to do better next time. Regarding the delayed check-out issue, it has exceeded the normal check-out time of the system. We are very sorry for the inconvenience. We will report the problem of the store breakfast to the restaurant and gradually add new varieties to enrich the breakfast. In addition, we will continue to work hard to improve our service and quality level, and look forward to your visit again to experience the best service. Thank you and wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our service. We have been committed to providing every guest with high-quality service and a comfortable accommodation experience. Your satisfaction is our greatest motivation and encouragement. We look forward to your visit again and we will continue to provide you with better service. Thank you again for your evaluation!

Response from Property: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!