Park Hyatt Ningbo Resort & Spa Reviews

Wonderful hotel, room was beautiful and incredibly spacious and the staff were accommodating and most spoke English too.

nice view and good in design

Very pretty location next to the lake with great view over the lake, especially from my room. Disappointing is the food and service in the la card restaurant, food takes very long and the taste is just soso for a high price. Also the breakfast service on Sunday is very slow, a lot of food is out and it takes very long to gets replaced. Better is the tea house, they are much more attentive in the service

Stayed in the hotel for two nights. We would like to note the high level of service. Clean and quiet room, air conditioner, bath. All questions were answered, at the reception there are lovely young ladies who speak excellent English. Fresh, tasty buffet breakfast, fragrant coffee. We were very satisfied with our stay at the hotel. We sincerely thank the hotel administration.

Really impressive hotel with beautiful room and park. Unfortunately lot of facilities were closed because of covid19. Nevertheless, buffet is amazing and great service for the team.

Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.

Second stay the the Park Hyatt Ningbo. Great location, cleanliness, service, and facilities overall. However, the rooms are beginning to show their age (curtains, floors); Chinese Restaurant is terrific; Buffet breakfast is decent but the coffee could be improved.

It was our first time to visit the Grand Hyatt in Ningbo and it was lovely. The resort was beautiful and the room had an amazing lake view. Dinner at the restaurant was wonderful and exceeded expectations. Special thanks to Nancy at the front desk, she has been an absoluut delight and has made special arrangements for us. We will definitely return with family very soon.

Location is amazing, and the service is good. Unfortunately at the time we been there it was very crowded. But we would definitely recommend!

Truly stunning. A warm welcome with amenities and extras all explained. Booked a spa treatment and dinner from the front desk. The lake facing room had the best view I've ever had from a hotel. A shuttle service to take us to the spa village. The spa treatments were in a cute massage house with excellent service. Dinner was at the fish restaurant which had a variety of reccomended dishes as well as meat or veg options. This allowed for a nice walk back in the evening going around the grounds. Good facilities with a lovely indoor pool and a games room. Breakfast had a huge amount of choice that was constantly being refilled. One downside was children running around with whistles blaring but that is down to poor parenting not the hotel. Nice again to walk around the grounds after breakfast. The room had a comfy bed and huge windows to show the view. A very nice bath too but it would've been improved by including some bath salts or bath lotion. Downsides - the air conditioning in the room wouldn't drop below 24°, fapiaos were a little complicated and not exactly how we wanted it, the shuttle buggys could be slow to arrive and the drivers could dissappear and you would wait for 10 minutes with no driver. The 'Red bar' was also closed so no where to go for a quiet drink. Overall I would give and 4 3/4 stars out of 5

Superb experience.. should have more dinner options for late night in vegetarian and non vegetarian. The view and service is one of the best they have.

Hotel is beautiful, as is the location. Breakfast is fantastic and the spa treatments were expensive but very good. Negatives - outdoor pool and men's steam room/jacuzzi were both out of service during my stay. Would have been nice to have been made aware of this during booking. Also had to ask for my room to be cleaned rather than them doing it automatically. Indoor pool is great but too many kids so cant enjoy a good swim.

Once, not twice! Incredibly poor service particularly at the outdoor pool. Disappointing rooms and facilities. Definitely a miss

adolph kong好评