Park Hyatt Ningbo Resort & Spa

Park Hyatt Ningbo Resort & Spa Reviews

Park Hyatt Ningbo Resort & Spa

188 Dayan Road, Dongqianhu Town, Yinzhou District, Ningbo, Zhejiang, 315123, ChinaView Hotel Details
Park Hyatt Ningbo Resort & Spa
Park Hyatt Ningbo Resort & SpaPark Hyatt Ningbo Resort & SpaPark Hyatt Ningbo Resort & Spa
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Park Hyatt Ningbo Resort & Spa Guest Reviews

4.7/5
Outstanding
2251 review
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2251)
Positive reviews(2181)
Reviews with photos/video(1223)
Delicious breakfast(285)
Friendly front desk staff(254)
Well designed(213)
Secluded lake view(181)
Perfect for kids(85)
Great swimming pool(75)
Excellent afternoon tea(40)
Negative reviews(70)
Dietmar RAMBAU
1 King Lake View
Stayed in Dec 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The hotel has a fantastic and scenic view on the Dongqian Lake and is offering all service to just stay there and enjoy. The gym and the indoor pool area are amazing. The rental bikes at the hotel are high quality. The service is super friendly and was always helpful. Thank you.
Response from Property: Dearest guest, thank you very much for taking the time and effort to share your experiences with us. We are glad to hear that you are satisfied with the stay. It is our pleasure to bring you a wonderful experience in Park Hyatt Ningbo Resort and Spa. Whether the hotel location, interior design or breakfast as well as the beautiful Dongqian Lake, we are working to provide the “Unique” to our guests. We sincerely look forward to your visit again! Best regards!
JJ87
Guestroom (Double Bed)
Stayed in Oct 2024
Couples
45 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Beautiful hotel with finely designed, spacious rooms. The swimming pool is very nice and the hotel is overlooking the lake in a beautiful scenary.
Response from Property: Dearest guest, thank you very much for taking the time and effort to share your experiences with us. We are glad to hear that you are satisfied with the stay. It is our pleasure to bring you a wonderful experience in Park Hyatt Ningbo Resort and Spa. Whether the hotel location, interior design or breakfast as well as the beautiful Dongqian Lake, we are working to provide the “Unique” to our guests. We sincerely look forward to your visit again! Best regards!
Guest User
Queen Room With Garden View
Stayed in Oct 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Wonderful hotel, room was beautiful and incredibly spacious and the staff were accommodating and most spoke English too.
Response from Property: 尊敬的賓客,您好!首先,我謹代表寧波柏悦酒店感謝您對我們的支持與厚愛,並撥宂與我們分享您的入住體驗。很高興得知您對此次的入住感到滿意,能為您帶來美好的入住體驗,是寧波柏悦酒店全體同仁的榮幸。我們誠意期待您的再次光臨。此致 敬禮 / 寧波柏悦酒店
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 28, 2024
nice view and good in design
Response from Property: 尊敬的賓客,您好!首先,我謹代表寧波柏悦酒店感謝您對我們的支持與厚愛,並撥宂與我們分享您的入住體驗。很高興得知您對此次的入住感到滿意,能為您帶來美好的入住體驗,是寧波柏悦酒店全體同仁的榮幸。我們誠意期待您的再次光臨。此致 敬禮 / 寧波柏悦酒店
Holzschuher
Guestroom (2 Beds)
Stayed in Jun 2022
Solo travelers
28 review
4.0/5
Very Good
Posted on Aug 21, 2022
Very pretty location next to the lake with great view over the lake, especially from my room. Disappointing is the food and service in the la card restaurant, food takes very long and the taste is just soso for a high price. Also the breakfast service on Sunday is very slow, a lot of food is out and it takes very long to gets replaced. Better is the tea house, they are much more attentive in the service
6/7
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. As a result of your comments regarding the food and service as well the breakfast, I had shared with my respective managers to look into these.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Guest User
Guestroom (Double Bed)
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 7, 2023
Stayed in the hotel for two nights. We would like to note the high level of service. Clean and quiet room, air conditioner, bath. All questions were answered, at the reception there are lovely young ladies who speak excellent English. Fresh, tasty buffet breakfast, fragrant coffee. We were very satisfied with our stay at the hotel. We sincerely thank the hotel administration.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back. By that time, you will be able to enjoy our better service and more facilities./Your sincerely
tdelavault
Guestroom (Double Bed)
Stayed in Oct 2022
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 14, 2022
Really impressive hotel with beautiful room and park. Unfortunately lot of facilities were closed because of covid19. Nevertheless, buffet is amazing and great service for the team.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back. By that time, you will be able to enjoy our better service and more facilities./Your sincerely
Guest User
Suite
Stayed in Sep 2022
Couples
1 review
4.0/5
Very Good
Posted on Oct 17, 2022
Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. As a result of your comments regarding the dining experience, I had shared with my respective managers to look into these.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Allen Yee
Guestroom (2 Beds)
Stayed in Sep 2022
Family
3 review
5.0/5
Outstanding
Posted on Oct 6, 2022
Second stay the the Park Hyatt Ningbo. Great location, cleanliness, service, and facilities overall. However, the rooms are beginning to show their age (curtains, floors); Chinese Restaurant is terrific; Buffet breakfast is decent but the coffee could be improved.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours, such as guest room/restaurant/coffee, that enables us to constantly monitor our operation.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Heiko
Guestroom (Double Bed)
Stayed in Jul 2022
Couples
5 review
4.7/5
Amazing
Posted on Aug 28, 2022
Location is amazing, and the service is good. Unfortunately at the time we been there it was very crowded. But we would definitely recommend!
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Guest User
Guestroom (Double Bed)
Stayed in May 2022
Other
7 review
5.0/5
Outstanding
Posted on Jun 16, 2022
adolph kong好评
Response from Property: 尊敬的賓客,您好!首先,我謹代表寧波柏悦酒店感謝您對我們的支持、厚愛與讚譽,並撥宂與我們分享您的入住體驗。大中華區首家柏悦品牌度假酒店,座落於浙江省最大的內陸淡水湖—東錢湖。 酒店室內由世界著名的美籍華裔女設計師Sylvia Chiang主理設計以及園林設計由美國Bensley Design Studio主理設計完成。其作品結合了復古中式及現代簡約元素,多層次的感官之旅,讓酒店沉浸在低調的奢華中。再次感謝您的認可,您的滿意是我們寧柏人的不懈追求,我們會再接再厲,保證服務品質。期望不久的將來歡迎您和家人朋友回來,一起探索寧波柏悦酒店的文化之旅 - “四景四跡” - 水天一色、水墨燈籠、霧漫仙橋、大堰燈塔;前裴君廟、戴氏禮堂、安石堰壩、宋遺古井。屆時有機會再為您呈上更細緻的故事與更佳的服務。"618"狂歡季來臨,也敬請關注寧波柏悦酒店公眾號裏的微商場,體驗更多更豐富的餐飲、水療特色產品。再次祝您旅途順利!此致 敬禮 / 寧波柏悦酒店
Guest User
Guestroom (2 Beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Environment: The whole hotel is low-key and luxurious, with good aesthetics. We were given a newly renovated room with a high ceiling. It was a great experience. The big windows and the green landscape outside were super comfortable. The hotel is very large. The location next to Dongqian Lake is really great. You can take photos in minutes. I booked the hotel and got a free travel photo shoot. The photographer took me to check in at the hotel. There are also scheduled Kunqu performances. Facilities: The exterior architecture is beautiful and the interior also reveals a peaceful beauty. The products are carefully selected. The toiletries in the room are all lelabo33. I feel happy and fragrant. Hygiene: The aunt cleans very cleanly and her attitude is also very friendly. Service: The buffet service in the morning will take you to your seat and ask about coffee and tea. It is very considerate. Park Hyatt Hotel greatly improved my experience of this trip to Ningbo. I will definitely recommend friends to stay here.
Original TextTranslated by Google
6/20
Response from Property: 尊敬的賓客,您好!郭沫若先生譽東錢湖為“西子風韻、太湖氣魄”,歡迎您來到美麗的東錢湖畔。首先,我謹代表寧波柏悦酒店感謝您對我們的支持、厚愛與讚譽,並撥宂與我們分享您的入住體驗。從您分享的美圖中可以看出您度過了一個美好的假期,也讓我們一起沉浸在這美好的瞬間。寧波柏悦酒店所有員工秉持着“關愛每一個人,盡善盡美顯真我”的信念,力求為每一位賓客提供精緻的環境、服務與美食,打造獨一無二的尊榮體驗。酒店崑曲表演,沿襲保留了中華古典文化之美;百看不厭,簡單高雅中,體驗假期獨特的韻味。您的滿意是我們寧柏人的不懈追求,我們會再接再厲,保證服務品質,期望不久的將來歡迎您和家人朋友回來,屆時有機會再為您呈上更親切精緻的服務。靜謐山湖間,享一心安處,期待您探索更多山湖記憶,享受一段的愜意時光。再次祝您旅途順利!此致 敬禮 / 寧波柏悦酒店
Guest User
Queen Room With Garden View
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Facilities: Although Park Hyatt Ningbo was built relatively early, it is still good today. Some small details should be repaired as it has been in operation for a long time. But overall it is still worth five stars~ Service: Park Hyatt's service is really nothing to say. All service staff are very enthusiastic. They greet you with smiles wherever you go, making people feel happy and happy as if they were at home. Especially the two ladies Riley and Ann at the front desk, who responded to the guests' requests in a timely manner and gave full marks for service! Environment: I like the environment of Park Hyatt Ningbo so much. The hotel is integrated with the local scenery. One step at a time, one scene, makes people happy. In the rainy Ningbo, Park Hyatt in such weather is really good and comfortable, as if you are swimming in a painting.
Original TextTranslated by Google
6/14
Response from Property: 尊敬的賓客,您好!郭沫若先生譽東錢湖為“西子風韻、太湖氣魄”,歡迎您來到美麗的東錢湖畔。首先,我謹代表寧波柏悦酒店感謝您對我們的支持、厚愛與讚譽,並撥宂與我們分享您的入住體驗。從您分享的美圖中可以看出您度過了一個美好的假期,也讓我們一起沉浸在這美好的瞬間。寧波柏悦酒店所有員工秉持着“關愛每一個人,盡善盡美顯真我”的信念,力求為每一位賓客提供精緻的環境、服務與美食,打造獨一無二的尊榮體驗。酒店崑曲表演,沿襲保留了中華古典文化之美;百看不厭,簡單高雅中,體驗假期獨特的韻味。您的滿意是我們寧柏人的不懈追求,我們會再接再厲,保證服務品質,期望不久的將來歡迎您和家人朋友回來,屆時有機會再為您呈上更親切精緻的服務。靜謐山湖間,享一心安處,期待您探索更多山湖記憶,享受一段的愜意時光。再次祝您旅途順利!此致 敬禮 / 寧波柏悦酒店
Guest User
Guestroom (Double Bed)
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Facilities: slightly old, but still beautiful Hygiene: OK, encountered a small episode but it was quickly resolved. Environment: Great, wandering around the hotel to recharge your spirit Service: Great experience! Strong service awareness and good attitude.
Original TextTranslated by Google
6/12
Response from Property: 尊敬的賓客,您好!郭沫若先生譽東錢湖為“西子風韻、太湖氣魄”,歡迎您來到美麗的東錢湖畔。首先,我謹代表寧波柏悦酒店感謝您對我們的支持、厚愛與讚譽,並撥宂與我們分享您的入住體驗。從您分享的美圖中可以看出您度過了一個美好的假期,也讓我們一起沉浸在這美好的瞬間。寧波柏悦酒店所有員工秉持着“關愛每一個人,盡善盡美顯真我”的信念,力求為每一位賓客提供精緻的環境、服務與美食,打造獨一無二的尊榮體驗。酒店崑曲表演,沿襲保留了中華古典文化之美;百看不厭,簡單高雅中,體驗假期獨特的韻味。您的滿意是我們寧柏人的不懈追求,我們會再接再厲,保證服務品質,期望不久的將來歡迎您和家人朋友回來,屆時有機會再為您呈上更親切精緻的服務。靜謐山湖間,享一心安處,期待您探索更多山湖記憶,享受一段的愜意時光。再次祝您旅途順利!此致 敬禮 / 寧波柏悦酒店
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Mar 2, 2025
When booking, I noted whether my birthday could be upgraded. The hotel replied that it would be arranged according to the room availability. When I checked in, I met Nicole, who upgraded the room, decorated a happy birthday, and gave me a fruit cake (fresh fruit and delicious cake). Nicole always replied to questions during the stay in WeChat in seconds and answered them in time. Many people on the Internet say that Park Hyatt is too old and so expensive. The hotel is old, and some facilities are indeed a bit old, but the design of Park Hyatt is really good, and the service is really good. The restaurant staff brought breakfast to the seat, and coffee was also delivered to the table. Park Hyatt staff will greet you when you meet them in the hotel. When checking out, Riley and Ann greeted the child enthusiastically, cared whether she was satisfied with her stay, and gave her a small sika deer. Let's talk about the location. We didn't drive this time. Ningbo Station Line 4 takes 30 minutes to Dongqianhu Station. We rented a battery car for two days at the subway station, and it takes 5 minutes to get to the hotel. This weekend, we traveled by battery car and went wherever we wanted without the trouble of parking.
Original TextTranslated by Google
6/12
Response from Property: 尊敬的賓客,您好!首先,我謹代表寧波柏悦酒店感謝您對我們的支持與厚愛,並撥宂與我們分享您的入住體驗。很高興得知您對此次的入住感到滿意,能為您帶來美好的入住體驗,是寧波柏悦酒店全體同仁的榮幸。我們會持續優化服務,關注細節,保持專業態度,為賓客提供暖心且優質的入住體驗。期待您的再次光臨。此致 敬禮 / 寧波柏悦酒店