Guest User
January 31, 2023
The hotel is very very dirty (floor, equipment, hammam, dining room, etc.); the students seem poorly supervised and make many errors (forgotten order, bad language, etc.); The swimming pool does not work and they warn the day before our arrival in order to be sure not to lose the reservation; They ask to pay on arrival and show no discretion (announces the price out loud so great when it's a gift); Several errors on the billing of breakfasts and they run after you when you are about to leave; the maids pass by the room service trays without picking them up (the tray in the room next to ours remained in the open air for 2 days); In summary, this hotel does not deserve its 4 stars at all (awarded in 2017 for a period of 5 years and I do not see how it could keep them in 2022)
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