Eidan Karpovski
May 7, 2024
What a remarkable experience! The inability to find words speaks volumes. Everything was flawless, meeting high Western standards. Additionally, we inadvertently left a sweater in the room as we continued to Tokyo. Upon contacting the hotel, the staff were immensely helpful in resolving the issue. They efficiently arranged for the sweater to be delivered to Tokyo, saving us considerable effort and allowing us to continue our journey peacefully. The service was exceptional, especially considering that the responsibility was entirely ours. Absolutely outstanding service..