Okukinu-onsenkyou Hatcyo-no-yu

Everything was good.

Third time staying at this hotel. The hotel has been refurbished and the facilities are relatively new. The room is big and the view from the window is good. The open-air bath is a mixed bath, and there are women-only time slots. Many hotel service staff are Eastern European or Southeast Asian, and English communication is barrier-free.

We were extremely satisfied with the extraordinary experiences, including delicious meals including game and trout, an open-air bath overlooking a natural waterfall, and a stargazing tour.

We stayed with our family. The lodge was very clean and very comfortable. There was also a private bath in the room, which the kids loved. The portions of food were just right. The duck shabu-shabu was delicious. However, the food was geared towards adults, so it would have been nice if the children could choose what they wanted. The hot springs were very good. The staff were very polite. I would like to stay again.

I have stayed here several times. The open-air bath is very comfortable and I love it. The bath on the cliff that used to be there, although it is now closed, was particularly good. The food is quite good and the sake is also good. Recently, trainees from overseas have been in charge of the front desk and dining area, but there are no particular problems. What I feel every time is that the owner of this inn is probably an overly frugal person who has no intention of providing hospitality that is worth the price. If you stay in the winter, the large log house is very cold, but the centralized heating is set to an extremely low level, so you have to spend the time shivering inside wearing many layers of clothes. By the way, the heating is not working and the changing room of the indoor bath is extremely cold. If you stay in the summer, it's the opposite, there is not even a fan in the changing room, so you don't sweat after taking a bath. If there are few guests, they don't want to provide a shuttle bus. They make excuses, but you can't lie. It's been a while since I stayed here and I felt that nothing has changed, so I probably won't stay here again. The neighboring inn (Kaniyu) is inferior in terms of the quality of the food and the newness of the rooms, but you can feel the hospitality that is worth the price. Both baths are pleasant, so it's just a matter of preference. Overall, I recommend Karinyu.

Although there is the inconvenience of not being able to go by car, It was a very quiet and relaxing place. The food was very delicious I would definitely like to go again.

This was my second visit since September last year. Some of the employees remembered their return visits, and the customer service was as wonderful as ever. I thought it would be better to have hot water in the bathroom in the winter, so that was my only regret.