B&B la Rena Rossa

Unfortunately, our recent experience at La Rena Rossa was extremely disappointing. As the founder of the Maltese travel agency MustGo, I have organized countless cycling and trekking trips and have never before encountered such unprofessionalism and mistreatment of tourists. Although we had worked extensively with Salvatore of the Hotel Alle Pendici and always received excellent service, our large group could not be accommodated in the hotel so we had to split up and stay elsewhere. The Rena Rossa was one of the establishments we had chosen, but they let us down by not providing a decent breakfast or even cleaning the rooms properly. They didn't change the towels, replace the toilet paper or provide new shampoos which was unacceptable. Fortunately, Hotel Alle Pendici stepped in and provided our guests with a good breakfast for the whole group, ensuring we could maintain our high standard of service. Although we had paid La Rena Rossa full price including breakfast, they did not reduce the price from the outstanding balance and did not issue a tax receipt for our payment. Based on my experience, I cannot recommend staying at La Rena Rossa. If you want to avoid being treated badly and receiving poor service, I suggest looking elsewhere.

Congratulations for the cleanliness, friendliness, comfort and above all for the delicious abundant breakfast. Absolutely recommended and the owners are also kind and helpful we will definitely be back. We took a room to go to Etnaland which is about 20km away.

Esperienza più che positiva, siamo stati benissimo in una casa accogliente immersa nel verde, silenziosissima, a due passi dal centro paese. Gentilissimo e premuroso il titolare, ci ha fornito utili informazioni sui migliori ristoranti ed esercizi commerciali in zona.

ottima soluzione per visitare il vulcano Etna. Ottima accoglienza ed informazioni utili ricevute dal proprietario molto gentile. colazione molto buona Consigliatissimo ci torneremo. Letti comodi bagno pulito parcheggio auto molti ristoranti vicini

Ottima ubicazione a due passi dal centro, a 30/40 metri supermercato decò. B&B per riscaldato con camere matrimoniali dialogare su due piani. Ottimo spazio in cucina. Consigliato++++++ a copie. Gestore e collaboratrice gentilissimi.