Hotel-Restaurant Isidore Nice Ouest Reviews

We were unable to honor this reservation because the management kicked us out. And no longer wants us in the establishment. Reporting facts produced 3 months ago without any real tangible evidence. And insinuating that during our stay from Wednesday 3 to Friday 5 September we made the room unrentable. Which is not true. But it is words against words. However, during the day on Thursday the staff who take care of the rooms were not there and no one entered the room. We were absent on Thursday from 12:30 p.m. to 7 p.m. Knowing that during the night of Wednesday there was no more evacuation in the bathroom And odors came up. We wanted to report it to the housekeepers. Those who were there told us (we do not take care of rooms). And Friday morning the management treated us like s... We don't give the benefit of the doubt. Nor possible discussions. By accusing us as if we were less than nothing. And my father who is a fragile sick person (suffering from several pathologies including a long illness), came out very hurt by this story and these exchanges. He had several fainting spells including a stay in the emergency room. The accusations of the Director are unfounded. When there are really smells it can be felt. And that was not the case. We demand an apology from the director. And ask them to reverse their decision to ban us from their establishment. This is a shame because it is a hotel that we appreciated. 10 minutes from the Eleclerc center. Close to the tram. The reception and bar staff are friendly. During our previous reservations, the staff made our stays very pleasant. We want to be able to come back and stay at this hotel. Have a calm and relaxed discussion, put things back on track and be able to start again on a good basis.