Hôtel Mercure Nice Centre Grimaldi Reviews

Breakfast was very good, worth the extra price we paid for. Check-in was smooth and location is superb!

The room is very close to the beach, and not far from the train station. The view outside the window is basically the street view. You can go shopping for luxury goods if you walk a little towards the beach. The room is quite comfortable. You can see that the renovation of the old house can retain the original traces, and the space is not small. 

I booked a suite at the hotel recommended by a friend. The experience was very good. The location is very convenient. The hotel is small and exquisite. I like it very much. The breakfast has the feel of a family restaurant. I will choose to stay here next time I go to Nice.

Excellent location, cleanliness a little worse than a few months ago

Very well placed for the Nice carnival. Nothing to complain about, near the train and tram station.

The interest of this hotel is first of all its location, the rest is its faithfulness to the chain

good good good good! very good

Excellent facilities and very hepful staff. Wild thorougjly recommend this to my friends.

The room is not as on the pictures on **********. It feels like you live in a storage. You don't have surface space for anything, very cramped, poor and poor with EVERYTHING, bad planning, wardrobes doors open against curtains and windows, nothing further to use wardrobes! 2 paper cups in the room - that's ALL there was, no hygiene items except soap and shower gel at all. We had to live among suitcases for 3 days. See pictures. This is not 4 stars hotel. It’s a rat trap. But must give good marks to the location, breakfast and the staff who are kind and service oriented.

Been coming here many years but it has definitely gone down hill. The location is what brings us back. The breakfast used to be better than it is, there is limited cooked breakfast…it was disappointing. Our room this year was in need of updating, there was nowhere to get ready and dry your hair. The lighting, mirrors and plugs are terrible!! Most of the staff are amazing and although the hotel isn’t the best, the staff and location make up for it. However, I think there are better hotels for the same, if not less money.

Overall, a very good hotel with friendly/helpful staff. The breakfast buffet has a good amount of choice, the food is fresh and it's worth the money. The rooms are not huge but are clean and comfortable. There is a supermarket next door. That's handy but it has noisy early morning deliveries, so avoid room 222 (which we had for one night before moving) and presumably 322 and 422.

Highly recommend. Few blocks from board walk. Grocery store around the corner. Spacious room. Close to major shopping mall too. Would come back!

********** mentioned a swimming pool and the photos showed a beach view but that is for another Mercure in Nice. This one is a bit further from the beach! It's still a nice hotel and it has good sized rooms, A/C and free filtered water for guests. We didn't pay for breakfast and there was an open plan kitchen in the hotel reception area but for some reason we weren't allowed to use it. Seems weird to have it so open and not be able to use the equipment. Our body soap was taken on the second to last day by the cleaner and not replaced. And the water jugs that you can fill in reception are not collected by the cleaners either? Strange not to not tidy those away. We kept forgetting to bring them downstairs but dishes aren't something I want to think about on my holidays. Overall it is a nice hotel and there is a new rooftop bar that opens at 6pm. You get a good sized fridge in your room and a safe too, wardrobe and shelves for your stuff.

During our stay our bedlinen was changed and my MP3 player, which I had left on top of the bed, was accidentality sent to the laundry. I do not blame anyone for this accident. I left my details so that it could be returned if it was found. I emailed the hotel twice in order to get an update. My emails went unanswered and it was not until I contacted ******* that I received a response. I was surprised to learn that the hotel blamed me for the loss because I had left it on top of the bed and I had not reported it missing until the following day. (I didn’t immediately notice it was missing.) Finally, I was wrongly accused of suggesting that the hotel staff were untrustworthy. My request for a small contribution towards the cost of a new MP3 player was ignored. The hotel was completely dismissive of my loss.