Comfort Inn Fallsview

It was a great experience and cheap for the price. Will book again

Clean, good value, breakfast included, not all rooms have balconies and view

I found the room hotter than I like for sleeping and couldn't turn it lower. The fan on the unit was a little loud and couldn't turn the frequency of it coming on to less times

If I was a manage I would have the pool and hot tub serviced at night and open from 7:am to 10:pm sitar my guests could enjoy the pool in the mornings before they leave, especially if coming to relax. Not being able to relax for half a day is not why they booked at the hotel. Everyone we talked to on our stay felt the same way. Thank you for listening

The staff was very friendly, and the pool and the hot tub was really fun. Will definitely be booking at this place again in the future.

The hotel room was clean. There is definitely some wear, as it's an older hotel. Check in was quick and efficient however lacked some friendliness from the staff. Our room was ready right away. There is only one elevator to service all the guests and the staff which isn't ideal at all. The elevator ostrich looked a bit beaten up. The pool was nice. Simple, but warm. You could see the wear of the age of the property, but we enjoyed it. There were plenty of towels. The beds were comfortable and there were plenty of pillows. Bath products were provided, but in the morning we called down for some extra, we both have long hair and needed more, no one answered. We called both housekeeping and front desk a total of 8 times, no one answered. We went down for breakfast, it was included. There was a good set up, but quite unfriendly staff. There was no hello, just a curt "what's your room number". We helped ourselves to the buffet. The food was good, as expected for a smaller hotel. The two staff attending to the buffet only attended to the food area. All the guests cleared all of their own plates and dishes. That wasn't ideal either. We went back up to the room, as it was 9:25, we wanted to relax a bit before heading out. When we did leave at 10:45, there were two housekeepers just standing in the hallway waiting for us to leave the room. It was very uncomfortable. Overall, we were impressed with the cleanliness but not impressed at all by the service and friendliness.... Our lack of.

Exactly what I'd expect for the price. Basic but satisfactory. Good breakfast choice. Pool and hot tub were good.