Passport Inn Niagara Falls Reviews

Good place, near Niagara Falls and close to eating places and cheap in winter

This place is really run down, needs a lot of updating. Bed was comfortable, quiet neighborhood. Kind of a sketchy neighborhood.

Please do not let the pictures fool you! I will say that the location of this hotel is awesome. It is in walking distance to all of the local attractions. Cleanliness out of the window! Space in the room very little. The staff is pleasant and helpful. The linens and towels were stained and do not look to be washed well. The tub was peeling, the bathroom was not clean, the lock on the front door was junky and the Wi-Fi was bad.

Room is terrible and smell like public toilets. Bed sheets are dirty. Toilet door handle doesn't work. Only good thing about property is that it is close to Niagara falls park.

The owners were very friendly and helpful. The room was clean except the carpet was damp and dirty. We booked last minute as we had to extend our trip and the hotel that we were staying at was sold out and couldn’t accommodate us for another night. The Passport Inn is what you’d expect from a motel but the owners were so nice that I wanted to give them the benefit of the doubt. That is until I woke up in the middle of the night to a roach crawling on my arm. Spent the rest of the night with my phone light on making sure I didn’t see any others come back out. Luckily I had a 5am flight and didn’t have to stay much longer.

Staff always very friendly and kind and always feel comfortable in the tooms and peace and quite

The price was right! We literally planned our trip to the falls last minute, we were basically only in the room to sleep. It was very basic, but comfortable. I was surprised how comfortable the bed was, and the air conditioner was really cold. It was in walking distance of everything. And the man who ran it was very helpful and friendly. Would definitely stay there again.

The woman at the front desk was so nice but I have to admit the property is so dirty. The room smelled “clean” but it wasn’t. It smelled like mold and it look dirty. We killed multiple bugs. After 5 minutes I had an asthma attack and we left. We had to pay and then rent another room some place else

Terrible hotel, dirty; furniture in very bad condition. Bath room hortible and water in the tub not flushing I have pucs and realy I want my money back. I will put a dispute to get my money back.

I picked this motel because of it being close to Niagara Falls and the lower cost. The staff were very nice people. The motel is an older place and you can tell it's an older motel. I found the bathroom to be clean, the beds/bedding were clean. There were plenty of places to get food from when we got hungry. I think the carpet needs a cleaning. We walked around in bare feet and/or socks and our feet got pretty dirty by the time we went to bed. Other than that it's an ok place.

It smelled like a bug bomb was set off right before we entered and it was obvious by all the dead bugs in the window.

Very close to all the attractions. Friendly people.

Staff is really nice and makes you feel welcomed

not a good hotel, old and it’s a motel