Hotels in Nha Trang City Center, Nha Trang

This is the hotel where I stayed the longest in this trip to Vietnam. The hygiene is very good and the environment is very nice. We booked a sea view room. Due to the room type, we can only see part of the sea view because it is blocked by the building next to it. It is a pity that the breakfast has nothing to do with the breakfast of the InterContinental Hotel. The guests who stay in the hotel have breakfast in a restaurant downstairs. It is a fixed set meal with only one rice noodle and a drink. If you book a room with breakfast, the cost performance is too low. There are many delicious places to go around. Finally, let me talk about the service, which is the best aspect here. Mr. Hao and Ms. Tam, who received me, and other people are also very good. Every time there is something, they are very patient and enthusiastic to help solve it, which makes us feel very warm.

Had a great time at Havana hotel. kindness of staff and service. Allow me to use beach parasol, swimming pool, and sauna even after checking out. Food was also good to my family at least. Direct turnel between hotel and beach without accross the road. But one sorry point for me who like sauna is that there is no hot bath but only with cold bath. Of course, wed and dry sauna are good.

Ok for the relatively cheap price, small things like a toilet that sometimes refused to work, an ac that seemed to heat up at night, a spa with a cold jacuzzi and a steam room with very little steam. Staff were all very nice and to be fair it is good value for money.

Stayed in this hotel for 7 nights Pros: Good location New and well furnished rooms Nice stuff at the reception Breakfast Pool with a nice view Cons: Pool is great but there is no parasols or shade so if it’s sunny it’s impossible to chill there. Also to get to the pool you need to climb about 60 stairs. There is a very big issue with the waiters during the breakfast. They’re constantly trying to do something around your table like picking up the plates or serving the cutleries on my table which I didn’t even ask while I was eating . It’s very embarrassing and made me feel like I’m not welcomed and should get away as fast as possible. I know that probably they were told to do so, like they have to be busy every minute which is not right in my opinion. We paid for the room with the bathtub but once I tried to fill it in there was not enough hot water. It seems like they have a tank with hot water which became empty while I tried to fill the bathtub in. So what’s the point of the room with the bathtub? However I didn’t have problem with hot water during shower.

Greatly satisfied at Annova Hotel, decided to extend our stay for another 4 days after our initial 5 days. Pros: -Prime location -View of our room -New building, so everything seems clean and neat -Service is great -AC works perfectly -Smart TV with access to YouTube -Bathtub with ocean view -Comfy bed -Pool, sauna & gym Cons: -Lots of Chinese tour group travellers, it gets busy/noisy during the breakfast. Hence, the food is primarily focused on those target group

My 3rd time in Vietnam and the hospitality of the staff here is the best! Starting from the reception area, to the housekeeping, and the breakfast crew. Everyone is smiling and are happy to serve the guests. For the room, I requested for a high floor but didn’t get one (but it’s understandable because of the holiday season - I hope I get it next time :) ) but the ocean view is still great. Room is well maintained and clean. But the star of the hotel is really the service. So I’d like to give a kudos to the lady and guy who helped me during check in (forgot their names unfortunately), and Paul and Linh who helped me during check out. Amazing service!

We really enjoyed our stay during the holiday season at Panama Nha Trang! This hotel has a great location right next to the beach of Nha Trang and is located in a predominant tourist area. They do a great job of welcoming you into the hotel and offering you a lemon tea as they check you in and bring your stuff up. Staff are very friendly as well. One thing that I did not anticipate and that I felt was not clearly expressed to me prior to booking was paying the $50/500k deposit. You do receive your money back upon check-out but that was an unexpected fee -especially when they only take cash. Nonetheless, we really enjoyed our stay. The rooms are spacious and modern. The hotel has 30 floors with a great rooftop view on the top deck with pool, and a breakfast buffet on the 3rd floor. The breakfast was quite nice quite a variety of options including dim sum, freshly cooked brunch items, and classic Western breakfast items such as pancakes and eggs. The hotel caters to a lot of tour groups so you can expect busloads of tourists from overseas as well. I really appreciate the supportive staff when we visited. Unfortunately during our visit, we got scammed by the taxi drivers in the area and he was trying to get us to agree to a drive to the airport. The staff were incredibly supportive in helping us get away from him and we felt really protected from the upsetting experience. We absolutely recommend this hotel again for the staff that goes above and beyond!!

The staff at the Intercontinental are friendly, Kind and so helpful and all the staff we encountered during our week long stay deserve a 5* rating! Special mention goes to MI our waitress at breakfast every morning for being so lovely and caring and looking after our needs. 🙏💕🤗 Am being honest with my feedback in saying that the rooms could definitely use a revamp as they feel quite dated and not up to 5 star standard we would expect from the Intercontinental brand. Message to Management, please install a professional coffee machine in the breakfast room as the coffee we were provided with on the first morning of our stay was just awful! 😢

Service was first class. The staff were proud to be working for the Sheraton and the brand itself, which is what you want to hear from them. I had the pleasure of dealing with a young gentleman named Ethan and he was pleasant in manner, anticipated my needs before I even communicated them, ensured I was happy and provides solutions to any queries I had. Upon checking in, I had previously checked out earlier in the day (flight delayed until the next day) and mentioned I had left my swimming shorts in my previous room. The check-in staff said that they would contact housekeeping and see if they could be found. I then checked in and went to my room to discover that it was a connected room with access to the next room via a door. Unfortunately, this lead to noise travelling from my neighbours room. I went to reception and was met by Ethan who then gave me another room, it was an upgrade to a nicer room on a higher floor. Not only that, I asked about my swim shorts and was told that they had been found, they would be laundered and dried before being returned to me. I said that it was fine, I could just take them and they would dry on the balcony, to which Ethan enthusiastically replied, ”Sir, this is the Sheraton!”. It is so nice to hear such words from staff and to know that you're in the hands of people that care and take pride in their work.

We stayed four nights at this place The first night was at the 5th floor which is quite noisy with the street and the beach bars around We spent the 3 others nights at the 24th floor after requested a move to the hotel stuff (they did a good job proposing us several options) The view at the 24th floor is just amazing The room is confortable and quite large The hotel has a swimming rooftop as well perfect for chilling It’s situated very near the beach (just need to cross the road) It was my birthday and the hotel stuff offered me a birthday cake (very nice from them) 😁