Nha Trang Vinh Nguyen Hotels

Overall, 10/10 The island, the accommodation, staff, everything is really good. We loved the pool & the shore, but I recommend everyone to buy breakfast & dinner, so you won’t have to think about it. They have room service, food is good but not as good as the buffet. Also: book the room with VinWonders tickets, it’s a great deal ＜3

The room is a bit old but well maintained. The service attitude is okay, the breakfast is very good, and the juice is freshly squeezed. In addition, we booked a hotel pick-up, but they forgot... I was very angry at first, but the hotel said they would reimburse the taxi fee. After we arrived, we were proactively upgraded to a room type, minus the cost of a child. We were also given a special car to take us off the island to the new hotel... Very sincere 😂 However, eating in the hotel is very expensive. It is recommended that the hotel send it to the pier to eat.

Very, very kind! Basically, all staffs are very kind. And, for 1 by 1 guest, they try best to make the guest feels comfortable. In my case, all service was excellent, especially, cooking class was spwcial experience. All staff in restaurant focus only on my family. And also, the staff(Mr. Huy Khanh) who is in charge of me tried best to make my family's comfortable. He always smiles and let us know useful information. Anyhow my vacation was really happy experience. 기본적으로 너무 친절하고, 게스트 한명 한명에 맞춤으로 집둥해 줍니다. 또한 부가서비스도 많고, 전담 스태프가 집중 캐어 해주고, 유용한 정보도 제공해 줍니다. 쿠킹클래스도 해봤는데 온 식당 직원이 저희 가족을 위해 집중해줬습니다. 시설 너무 깨끗하고 좋으며, 바다도 좋고 수영장도 좋고 리조트 전체가 깨끗하고 음식도 훌륭합니다.

Perfect location, just in front of the sea. After 9pm it's becoming loud because of the lounge bar on the beach. Pay attention to that before booking if you care about that. Breakfast were included and that was so delicious. Buffet, so you can choose any food and drinks you want to. The only minus for me was a Wi-Fi. It was disconnected every 10 min. However, they have a good WiFi at the lobby. They provide towels and there's free lounge chairs on the beach for hotel guests. They speak English, someone more that others, therefore they find someone to help you.

Breakfast was outstanding, especially the pho served in the corner. A little loud on the rooftop, so i asked for a room change. They were very helpful and understanding and changed the room right away. Location is good very close to attractions and shopping.

Accommodation - Wow, the view is really the best. The cleanliness is also the best. Usually, Southeast Asia has a musty smell, but it doesn't here. It wasn't humid, the bedding was soft, and there were so many places to charge. There were plenty of towels. Breakfast - The breakfast menu was extensive and there was a lot to eat. About 6 or 7 types of smoothies and juices? The breads and rice noodles were delicious, and the banh mi, porridge, and yogurt were varied and delicious, so I enjoyed breakfast all three days. Service - Because it was the Chuseok season, they provided traditional bread and cleaned the room while I was in the room. Instead of cleaning the room by closing the door, they quietly came and cleaned it when I left the room and kept it clean every time. The water quality was so good that I could use just one shower filter for three days haha. Additional facilities - I wasn't able to use the swimming pool, rooftop bar, or amusement facilities, but I took a quick look and the quality was very good. There is also a coffee shop in the hotel lobby with a Google rating of 4.8. Pizza for Biz and Lotte Mart are 3 minutes away, so the location is great. There are Korean staff, so check-out is easy and of course you can store your luggage, so pack your bags and travel on the last day. Overall review - ⭐️⭐️⭐️⭐️⭐️ If I go to Nha Trang, I want to stay again and use the spa, swimming pool, and rooftop. Haha. It's 5 stars for this price... I recommend it without question.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

The hotel is at the heart of Nha Trang city, Infront of public beach. The beach is crowded in early morning and late afternoon, when there is no more sun. The breakfast is quite good, with mix of western, chinese and vietnamese food types, but not a big spread.

Novotel is an international star hotel. I have stayed there frequently before and the quality is as good as ever. The location of the hotel is great, convenient to go everywhere; the price is also very cost-effective. The breakfast was rich, the staff were polite, and the room was clean and atmospheric. The key point is that the sea view room is so beautiful that you won’t want to leave! 🌹🌹🌹

The hotel has a very good view and position in Nha Trang beach. I and my family enjoyed our wonderful weekend here. Services is excellent. I will came back here in the future. Hotel serve poolside BBQ with a beachfront view and the open atmophere. You can see the whole beautiful drone show event in Nha Trang Festival 2023. What a nice place!