Stayed at this hotel for 14 days. I didn’t really like the attitude of the staff towards the guests, the room was cleaned, but the bed linen was not changed at all, until they complained to our tour operator, after which they finally changed the bed linen only once in all 14 days, the layer of dust under the bed was not removed at all and a lot of garbage... It’s useless to call and go to the reception and ask for anything, the staff at the reception are very inattentive and not polite, especially the girl working the day shift, she seemed very rude, as if she wanted to get rid of us as quickly as possible... an unpleasant incident happened to the key to the room, we accidentally lost it when we went to the reception and asked for an additional key since they only gave us one for two, it turns out that for losing the key you need to pay a fine of $10, when they asked why they didn’t warn us in advance, to which they remained silent and could not do anything answer. I liked the staff in the restaurant, they were always smiling and I liked the location of the hotel, in the city center, everything is close and accessible. Overall the hotel is good, but I wouldn’t say it’s worthy of 4 stars.
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