Anonymous User
October 20, 2023
Hotel was very persistent to provide room opposite from what was requested which was high floor and not noisy area but later appeared to be blaming me or making me feel uncomfortable. Receptionist was an underage girl was working at the hotel reception which could perhaps reflect illegal work or child exploitation which is very common and felt in Vietnam at many hotels and it’s area when booking with Trip.com When informed about this discomfort, hotel was silent reflecting consent and agreement. Later hours, the receptionist changed to someone that looked older but similar. I further felt people entered the room when I was away or left the hotel for five minutes. A transport food company came to delivery food but told hotel staff somethings and then after, hotel became less welcoming and uncomfortable. Luckily it was just one night there as more nights would extend negative feelings to hotel, city or country which is adversed tourism feelings inflicted.