Guest User
December 31, 2024
The hotel is normal, but there are a lot of minuses... starting with check-in. The reception is overcrowded, the queues are huge, the check-out is the same... the reception staff are rude and unfriendly, well, that's understandable, they work in a terrible rush.
The elevators do not cope with their task, it takes at least 15 minutes to go up and down.
Well, the most interesting thing is that these are actually apartments, each apartment has its own owner, when I checked in, the electricity and water went out after 2 hours, at the reception they said that the owner forgot to pay the bills and now you have to wait... the electricity was turned on quickly, and the water after 5 hours.
Later, I decided to spend New Year's Eve in this hotel, I booked, when I came to check in, it turned out that they were overbooked and there were no free rooms 😂
In general, I do not recommend Panorama! The service is zero. On the 32nd floor there are ants and smoke-filled rooms. Fuss, queues everywhere and constantly arising problems. Book at your own risk, they may not check you in.
P.S. There is a Green World hotel nearby and it is much better there, with fresh rooms and a pleasant atmosphere.
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