Sea Soul Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for choosing Sea Soul Hotel and for taking the time to share your thoughtful review. We’re delighted to hear that you appreciated the cleanliness of our new facilities and the friendliness of our team. It’s also wonderful to know that our location provided you with the peaceful environment you were seeking, just a short distance from the city center.We sincerely apologize for the inconvenience with the cleaning service on the third day. We’re glad that our team was able to resolve the issue promptly, and we truly appreciate your understanding. Your feedback on the breakfast experience is equally important to us, and we will continue to refine our services to ensure a better experience for all our guests.It’s great to hear that you enjoyed the rest of your stay, especially our pool and the overall tranquility of our property. We look forward to welcoming you back for an even more enjoyable experience in the future.Warm regards,Hoang DangSea Soul Hotel Team

Response from Property: Dear Valued Guest,Thank you for choosing Sea Soul Hotel and for sharing your experience! We are delighted that you were satisfied with your stay in our 3-bedroom suite and that our team could make you feel comfortable from check-in to check-out.We understand your initial concerns, but we’re glad to know that our service exceeded your expectations. Your kind words about our staff’s hospitality mean a lot to us. We always strive to provide a warm and welcoming environment for all our guests, especially families with children.We also appreciate your feedback on the breakfast and location. While we aim to improve in every aspect, we’re pleased that you and your family were able to enjoy your time despite the challenges. Your insights are valuable as we continue to make enhancements for future guests.We hope to welcome you and your family back for another pleasant stay soon!Warm regards,Hoang DangSea Soul Hotel Team

Response from Property: Dear Valued Guest,Thank you so much for your kind and detailed review. We’re thrilled to hear that you had a pleasant stay with us, especially after your experience at the previous hotel. It’s wonderful to know that our team’s friendliness and the cleanliness of our new facilities made your stay enjoyable.While we understand that our location may not be ideal for those primarily focused on the beach or swimming, we’re glad that you appreciated the value and quality we offer. Being in the heart of the city does make it easy to explore local restaurants, cafes, and shops, and we’re happy that you found it convenient.We truly appreciate your recommendation and look forward to welcoming you back in the future!Best regards,Hoang DangSea Soul Hotel Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the new rooms and found our breakfast to be nice, though we apologize for the lack of variety over your 5-day stay. Your comments regarding the breakfast options have been noted, and we will work on improving this aspect.We are glad that you enjoyed the swimming pool and the exclusive experience it provided. However, we regret to hear about your discomfort in the gym due to the lack of air conditioning. We are currently looking into this issue to ensure a more comfortable environment for our guests.Regarding the incident with the minibar charges, we sincerely apologize for any misunderstanding that occurred during your check-out process. It is never our intention to cause inconvenience to our guests, and we will review our procedures to prevent such occurrences in the future.We appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience.Best regards,Hoang DangSea Soul Hotel

Response from Property: Dear Lee Min,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our newly opened hotel and found everything to be satisfactory. It's great to know that you appreciated the convenient dining options nearby and found the food to be both affordable and delicious.We truly value your recommendation and look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hoang DangSea Soul Hotel

Response from Property: Dear Guest,Thank you for choosing Sea Soul Hotel and for your wonderful feedback. We are delighted that you found our newly constructed facilities clean and our staff very friendly. It's fantastic to hear that you enjoyed our breakfast and that it was served to your satisfaction.Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back to Sea Soul Hotel soon.Warm regards,Hoang Dang

Response from Property: Dear Simonkwan,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our rooms to be spacious and comfortable. At Sea Soul Hotel, we strive to provide our guests with a relaxing and enjoyable stay. Your feedback is greatly appreciated and we look forward to welcoming you back on your next visit.Warm regards,Hoang DangSea Soul Hotel

Response from Property: Dear Valued Guest,Thank you for your kind review. We’re delighted to hear that you enjoyed the environment and appreciated the new décor at Sea Soul Hotel. Your positive feedback means a lot to us.We hope to welcome you back soon for another pleasant stay.Best regards,Hoang DangSea Soul Hotel Team

Response from Property: Dear Valued Guest,Thank you for your positive feedback! We are thrilled to hear that you found our hotel to offer great value for money.We look forward to welcoming you back for another wonderful stay.Best regards,Hoang DangSea Soul Hotel

Response from Property: Dear Youronggui,Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with your experience at Sea Soul Hotel.Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Warm regards,Hoang Dang