Sea Soul Hotel

1. I sent a reconfirmation email about the airport pickup service, but there was no response, so I looked for KakaoTalk and received a reconfirmation about the reservation. 2. Don't expect 5-star breakfast. It's 3-star level. 3. It's hard to find a doorman. It seems that the concierge also serves as a doorman. 4. I stayed in a suite for 5 nights, but the Wi-Fi was very weak, so it was difficult. 5. The hotel changed the Wi-Fi password during my stay, but I was flustered because there was no notice, and I even had to reset the TV, so an engineer came and reset it. 6. I requested a late checkout, but when I went out on the day of check-out and went to the room, the card was lost, so I had to go back to the front desk. 7. I had high expectations because it opened in the summer of 2024, but the spacious and high first-floor lobby was empty, and there was only the front desk, and the front desk staff, doormen?, and guests didn't even look at me. 8. I really don't know the standards of a 5-star hotel. - Souvenir shop. Spa. There are no cafes, and the pool and gym are rarely used. 9. However, I would like to praise the breakfast restaurant's suit-wearing male manager? and the front desk's male employee Quong? for their kindness. 10. The pillows are high and hard, so I used a towel as a pillow throughout my stay. 11. The sofas are also too hard, so they are uncomfortable. 12. One of the front desk staff was very rude about the late check-out fee. 13. The reason was clear, considering the low price.