InterContinental Residences Nha Trang

InterContinental Residences Nha Trang Reviews

InterContinental Residences Nha Trang

32 Tran Phu Street, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
InterContinental Residences Nha Trang
InterContinental Residences Nha TrangInterContinental Residences Nha TrangInterContinental Residences Nha Trang
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InterContinental Residences Nha Trang Guest Reviews

4.6/5
Great
21 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(21)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(1)
Anonymous User
2 Single Beds Classic Ocean View Room
Stayed in Aug 2024
Travel with friends
45 review
4.7/5
Amazing
Posted on Aug 16, 2024
The hotel's fans may be turned on by mistake from other floors or next door, making a loud noise from time to time.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Residences Nha Trang.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental.Sincerely,InterContinental Residences Nha Trang team
Xieyiyi
1 King 1 Bunk Bed 2 Bedroom Residence
Stayed in Feb 2024
Family
49 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Everything is good, but it's too noisy at night. Friends who have trouble sleeping please don't come here, hahahaha, there is a bar downstairs, and it will basically be loud until 3 o'clock in the morning. The room is large, with a sea view, comfortable bedding, and good front desk service.
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6/10
Response from Property: Dear Xieyiyi, Thank you so much for your very positive feedback from your stay with us. We are truly delighted that we made your holiday such a happy time. Please come back and visit us again when next you need a beachside holiday. Thank you again. Sincerely, Costa Executive Residences team.
Guest User
1 King 2 Single 1 Bedroom Residence
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 18, 2024
It's the best location to enjoy Nha Trang Beach! You can hear the club noise at night, so if it bothers you, it's best to avoid it.
Original TextTranslated by Google
Response from Property: Dear Guest,On behalf of our all colleague at InterContinental Residences Nha Trang we would like to say a very sincerer 'Thank You' for your very kind comments on our team and service from your stay with us.We do look forward to welcoming you back soon.Take care for now.Sincerely,InterContinental Residences Nha Trang team
Guest User
1 King 2 Single 2 Bedroom Residence Ocean View
Stayed in Feb 2024
Family
24 review
1.2/5
Posted on Feb 16, 2024
There was a huge noise at night, which lasted until 1am. It was so noisy that even those on the 28th floor couldn't sleep. When I checked out, I was in a hurry to catch my flight. The front desk deliberately delayed the time in order to ask for a tip. I waited for 15 minutes to pick up my luggage. I didn't go to the baggage room at the door to pick up my luggage until I got angry. The quality was really rushed. Bad review.
Original TextTranslated by Google
Response from Property: Dear Guest, Warm greetings from Costa Executive Residences and we do hope this finds you very well. Thank you for taking the time to share your feedback with us from your recent stay. Please be assured all our guest feedback is reviewed by our Executive Team and used for the purpose of continuous coaching and training of our hotel colleagues every day to improve the level of guest service and experience we deliver to all our guests. Again thank you for your kind feedback and we do wish you safe travels for now. Sincerely, Costa Executive Residences team.
Guest User
1 King 1 Bunk Bed 2 Bedroom Residence
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Good, the room is big, comfortable, and the location is great. It's busy outside and the room is quiet.
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of our all colleague at Costa Executive Residences we would like to say a very sincerer 'Thank You' for your very kind comments on our team and service from your stay with us. We do look forward to welcoming you back soon. Take care for now. Sincerely, Costa Executive Residences team.
Yyusansan
1 King 2 Single 1 Bedroom Residence
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 20, 2023
I was ripped off by the driver when I came down from Nha Trang, but I'm glad I chose this hotel. After hearing what happened to us, the lady at the front desk quickly helped us call the police and contact the taxi company. Recovered the money that was overcharged. The hotel service is very considerate. I have no regrets about staying here. I highly recommend this hotel. The room is very large, more than 90 square meters, and it is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear Yyusansan, Thank you for taking the time to tell us about your experience at COSTA EXECUTIVE RESIDENCES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Costa Executive Residences. Sincerely, Costa Executive Residences team.
Xiaoboge
Classic King Room With Ocean View
Stayed in Oct 2024
Couples
53 review
4.2/5
Very Good
Posted on Oct 7, 2024
I can only say that it is average
Original TextTranslated by Google
Response from Property: Dear Xiaoboge,Thank you for taking the time to tell us about your experience at InterContinental Residences NHA TRANG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental.Sincerely,InterContinental Residences Nha Trang team
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 5, 2024
What a wonderful surprise! We were hoping that the Intercontinental Residences Nha Trang would be a good stay for our first trip to Vietnam but we were blown away! This is a wonderful resort in a great location. We had a breathtaking view of the mountains and sea which we loved taking in at every opportunity. We had a king classic room which was basically an extra large studio room perfect for a couple. We were worried about the noise from previous guests reviews but we had no issues during our stay and in fact had amazing sleeps! The staff were awesome and could not do enough for us including an amazing birthday cake for my husband on his birthday. We loved our breakfasts in the room that we ordered from room service. They were also opening a delightful looking coffee shop that unfortunately was opening after our stay but it looked really good. Finally the pool and beach club areas were very good and well maintained. In all one of the best holidays in a long time made even better thanks to the hospitality of the Residences!
Guest User
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 2, 2024
The Intercontinental and Costa Residences are located at the beach front in Nha Trang, about an hour away from the airport, CXR. Whilst next to the Intercontinental hotel, the residences and apartments are focused on self catering. The area around the hotel has both restaurants and shopping, and is steps away from the beach. The apartment side has a small gym and a small outdoor pool and a beach club. The apartments are nice and spacious with a full kitchen and should you prefer not to use it, when there is 24/7 room service. There is also a washing machine in the apartment. The residences and apartments are an excellent way of experience Nha Trang and the surrounding areas.
Guest User
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 3, 2024
Despite IHG Diamond status & free room upgrade I haven't received a free breakfast. IHG should inform about that during booking process, not to mention the notifications received on the App, which clearly informed about points or breakfast to be chosen... Unlike e.g. HIE & IC Malta, CER & IC Nha Trang are not intergrated at all therefore as a guest of CER you can't use a pool at IC. We received a room on the opposite side (vs. main picture here) and it was a good choice because we've had city and sea view. On the high floor balcony doors are not wind-tight therefore sometimes it was quite noisy but easy to survive ;) All in all, it was a quite nice stay in Nha Trang.
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 29, 2023
I notice during my stay is that the staff of the Costa Executive Residences are very accommodating and friendly towards it's guest. Add to the fact that their staff is good at speaking the language English.
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 29, 2023
Friendly and so accomodating staff specially Ms. Ngùyet Le, Room service was excellent, the view of the hotel was superb Staff can speak foreign lnguage specially Ms. Nguyet Le. Will visit again. Thank you
Guest User
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 1, 2023
This property was far beyond our expectation, everyone here was friendly, helpful. Mrs Nguyet Le welcome us warmly, since we arrived Nha Trang quite early, she tried her best to prepare our guestrooms ASAP. She also took care of us a lot during our stay here. The apartments were quite big and well maintained, and right now in-house guests can have breakfast at the Intercontinental side which was obviously out of expectation. The property was updating their facilities and will become Intercontinental Executive Residence in the future, hope we can visit next time!
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
Nhân viên vui vẻ nhiệt tình. Các bạn nhân viên hành lý nhanh nhẹn hỗ trợ nhanh, phòng view biển đẹp sạch sẽ rộng rãi. Ăn sáng ngon đúng chuẩn 5 sao, khách sạn đối diện biển và trung tâm rất thuận tiện cho việc đi lại giữa các địa điểm, quá tuyệt vời đáng để trải nghiệm. Perfect !!
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