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Top rated hotels in Newport News

Newport News Marriott at City Center
4/598 Reviews
We have been travelling across The US for >60 days. Our hotel brand of choice is a Marriott. Unfortunately this one wasn't up to the standard we have come to expect. On checking into our room I identified that the remote for the tv wasn't working. It was the only evening we wanted to watch a film before bed (time-bound as related to our travel the following day). I called immediately to ask for someone to attend the room. Over 30 mins later (and a further call) a lovely gentleman arrived and confirmed the batteries needed to be changed, and later changed them. All of the waiting (around 45 mins in total) meant we missed the opportunity to order any dinner from anywhere. Not great really. On the plus side the parking was easy and the service in the restaurant for breakfast the following morning was outstanding.
Holiday Inn Newport News - Hampton
4.3/5100 Reviews
The hotel appeared to be very nice according to reviews and pictures online. I saw that it had been renovated but upon arrival, family members told me that it was once the “happening spot” for many celebrities and others that came in town before Holiday Inn took ownership. The decor was nice and clean upon entering the lobby and the front desk and staff were great! The hallway to our room on the main floor had a bad stintch/smell and the doors to the rooms showed the age of the hotel. When we entered the room the floor was very sticky and had to be cleaned which was cared for right away. There appeared to be tons of construction crew staying there as well and many of their big vehicles took up lots of the parking. Other than that it was good but if they can address the age of the doors and fix the smell it would be great! Again the staff was amazing and the Burger Theory staff was great too!
Hampton Inn Newport News-Yorktown
4.4/550 Reviews
I would stay here again though this stay wasn't the greatest. I would not expect the same issues next time, and the staff were pleasant and helpful. The hotel was under renovation so we had to enter through the back door. Made loading luggage in a little tricky, but a staff member happened to be by the door and offered to assist. At 3:30 a.m. the fire alarm went off. A staff member said it was not an emergency, that someone was smoking in their room. Thought that was strange as the guests two doors down from me said their detector had been flashing intermittently throughout the night. Ours never flashed at all, not even when the alarm outside our room was going off. The fire department came to my (adult) son's room to check that detector saying it was his that set it off. My son doesn't smoke, which apparently was easy enough for them to figure out with no smell of smoke or evidence of smoking in the room. An hour or so later the clock alarm went off. We hadn't set it. I turned it off but some time later it went off again. I unplug it from the wall. It went off again. I finally buried it under a bunch of pillows. It finally stopped. The next morning I overheard a maintenance person telling a staff member something along the lines of minimal things they could do as the fire alarm system was old and perhaps, given a big storm rolled through during the night, some water had gotten to the wires and set it off. So we didn't get a good night's sleep, but the staff were pleasant and the room was clean. In particular, the lady manning the breakfast and coffee station, Helen, was a doll. She asked everyone how their evening was, helped anyone who needed it, immediately cleaned off tables when people left, always wore a smile, and was just ever so delightful. My mother said the grits were the best she'd had in a long while. She told Helen it was obvious she knows how to cook grits. Helen smiled, thanked her and said she's been making grits for a long time. Thanks Helen, for being you! Five stars for Helen!
Sleep Inn & Suites
3.2/529 Reviews
This hotel is fairly decent and from what I experienced the man who I waited for then had to go and get seemed nice however, try not to need anything because getting someone is like a lottery. You have to wait or search for help and that cheapens the stay. I understand guests may need help and you have to leave the desk however, come back guests want to check in and others may need help also. I had a corrosive coffee maker and took it down in exchange for another one never got it called the next morning to speak with the manager hoping she would locate one for me but she claimed to be busy and never returned the call or made the effort nonetheless, my room was clean and other than housekeeping, manager Rachel and the front desk staff are off escaping duties, my opinion but it spoke for itself. Seems to me if they are so busy doing their jobs guests needs should be met and that big bag of trash sitting in the hallway for over a day should’ve been removed and not a fixture next to the elevator. Also since they have so much of a need to be away from the desk seems to me they would invest in a cordless phone which only proves my point they don’t want to be bothered. Best advice always be mindful when on a job that your being paid for because you never knows who’s watching.
Holiday Inn Express & Suites Newport News
4.1/5102 Reviews
I was totally disappointed on this trip. I booked a Standard King room and upon entering the room noticed that it wasn’t what I reserved. I was given the keys to a King Mobility roll in shower room (Handicap) instead. I spoke to the front desk who informed me that the 3rd party booked this evidently in error. My question was how, when my confirmation states, Standard King. 5 minutes later the front desk called and stated that there were no more Standard Kings left but they would accommodate me with a Standard Double if I like along with being offered complementary snacks since I was upset. I declined both, because I believe after I mentioned my confirmation number they went back, checked it and realized that the mistake was on their end. I will be in contact with Trip because there was a difference in price as I also mentioned to the front desk rep as well.
Red Roof Inn & Suites Newport News
3.2/5100 Reviews
The hotel was undergoing a renovation when we came. Although I'm sure the renovation will eventually be nice, there was much to be desired. Firstly, although the listing on ********** said the room slept 5, it slept four and we had to cram three large kids into one bed as there were not trundles or anything provided. There was no seating in the room - when we ate in the room we had to sit on the beds. The beds were so squeaky they woke us up at night from just rolling over. The bathroom sink did not drain properly and bugs also came out of the drain. There was no breakfast even though it said it was provided online on the hotel's website. The worst part was that we were not offered a refund or credit even though the listing was not as described. Will never stay here again. I expect a budget hotel for a budget price, but saying things in the listing that are not true is crossing a line.

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Hotel Information for Traveller

Number of Hotels24
Number of Reviews1,751
Highest PriceNZD 536
Lowest PriceNZD 84
Average Price (Weekdays)NZD 200
Average Price (Weekends)NZD 236