Sleep Inn & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Newport News

Sleep Inn & Suites

21 Old Oyster Point Rd, Newport News, Virginia 23602, United States
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With a stay at Sleep Inn & Suites, you'll be centrally located in Newport News, within a 15-minute drive of Christopher Newport University and Hampton Coliseum. This hotel is 16.2 mi (26.1 km) from Busch Gardens Williamsburg and 8.9 mi (14.3 km) from Langley Air Force Base.Show More
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hotel overview picture
3.3/5Location: 3.4
All 28 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeGolf CourseBowling AlleySmoking AreaMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Newport News International Airport
(6.7 km)
Airport: Norfolk International Airport
(42.7 km)
Train: Newport News Amtrek Station
(12.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room-Non-Smoking
6

Standard King Room-Non-Smoking

1 King bed
Has window
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
King Suite With Sofa Bed-Non-Smoking
8

King Suite With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Room Details
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Accessible King Suite With Sofa Bed-Non Smoking
9

Accessible King Suite With Sofa Bed-Non Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium Two Double Room
3

Premium Two Double Room

2 Double bed
Has window
Non-smoking
Room Details
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Premium King Room
2

Premium King Room

1 King bed
Has window
Non-smoking
Room Details
Check Availability
Standard Room, 2 Double Beds, Non Smoking
7

Standard Room, 2 Double Beds, Non Smoking

2 Double bed
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
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Guest Reviews

3.3/5
28 reviews
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.4
  • Service3.3
Average for similar properties in Newport News
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 29, 2022
Run down and extremely dirty... Should be your last resort if visiting Newport news
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 1, 2023
Love the fact that there was no problem tuning a different station for my baseball game. The vibe from the servers was not welcoming. No smile, no giving us her name, just "Are you ready?" We were in today, July 1, abt 12. Even the gal who acted like the manager surprised us with a rude response to our "So how about your Bud Lite orders" - She seemed offended and said something about a commercial on tv ?? Anyway, Abigail, the bar helper was very pleasant. No one tells me how or when to review a business. My hubs and I are locals.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 4, 2023
This Hotel is in need of good cleaning & renovation. The lift & corridors have dirty floors & threadbare carpets in places. Our bed was clean & comfortable but the room carpet was dirty. The microwave was filthy but the fridge was clean. The shower worked fine , sink & toilet were clean, but floor & walls need cleaning & decorating. Free WiFi worked well & room was quiet. Helpful Lady on the Reception Desk.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Terrible customer service, manager is dishonest and heartless. We booked through ********** months before our trip. We selected the pay at hotel option. Checked our booking the day we left, everything was good. Our booking was still on **********. we drove over 9 hours with our 3 year old son. We arrived at 9pm and the front desk staff said "Oh, the manager canceled that booking for nonpayment". The booking was still active on ********** so I showed him that we selected the pay at hotel option so how could it he canceled for nonpayment. The employee shrugged and said the manager canceled 4 other bookings that day because their was an event in town and then proceeded to relist the rooms he canceled at higher rates. We demanded he call the manager, ge did the manager refused to fix the situation and told us too bad, go to a different hotel. We waited 2 hours trying to find a new hotel, which luckily, ********** did find us something. How could a manager be so heartless to strand families to make more money. Awful. Hotel smelled of mold in the lobby anyway.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Night shift female who worked front desk was horrible! Facility was disgusting. I literally walked into the room and walked out! There was a dirt ring in the bathtub, the tv was sitting on a night stand, dust and a sticky substance on the counter. Comforter was stained and room reeked of smoke odor but the room was “non smoking.” I proceeded to the front desk and the female at the front desk told me they didn’t have any more rooms available and I had to reach out to *********** to request a refund. It is now day 9 and I still don’t have a refund, I’ve continuously been told “we reached out to the property and we have not heard back as of yet.” *********** granted me a “goodwill” credit of $30 on day 5 of waiting but there’s still a $171 difference that I’ve lost that no one is speaking about because “they cannot get in contact with the property.” It’s literally highway robbery. I paid for accommodations and neither *********** or Oyster Point Inn and Suites were able to accommodate me. Do not stay at this “business” and don’t use *********** as a platform to make accommodations because they no longer value loyal customers.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The room was a decent size and clean. The best part might have been the nice walk-in shower without having to risk falling by climbing into a conventional tub/shower combo. The pillows weren't too fluffy and you definitely needed 2 together, but a lot of places are that way. I usually bring my own pillow but forgot to this time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
There were signs everywhere saying that the rooms were nonsmoking, but the room smelled so strongly of smoke. The lights didn’t work. The carpet was so filthy and torn that I didn’t want to put my one-year-old down. The pillows didn’t even have covers on them. When I went to tell the front desk person, I had to wait ten minutes until someone bothered to show up to talk to me. When I told them what was going on, they shrugged and didn’t say anything. So we left. We have called for days to get a refund, and they kept saying their manager wasn’t around. And then when I finally got a hold of a manager, they denied the refund. Once again, I have never left a bad review for a hotel in my life. I have traveled a TON all over the world. This was the worst experience I’ve had. Please don’t discount the negative reviews like I did. It’s not even that cheap compared to other nearby hotels with MUCH better standards. Stay somewhere else.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The staff made the experience even better than it may have otherwise been. Room was clean though the love seat did have questionable stains and should be replaced. It was quiet, breakfast had plenty of options (hot and cold). Room size was good though the coffee table was dated. The indoor heated pool did seem popular though i didn't visit it. Overall, I would recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
I booked a 2 day reservation through *********** for a NON Smoking room - The online photos suggested a clean and well-presented room. I arrived at reception, checked in, and received my key card. Upon entering the room my feet stuck to the room, the room was dirty and there was a very bad stale smell of smoke. I went back to reception and complained. They provided my with the keys for 2 other rooms, which I viewed. Both rooms also smelt badly of stale smoke. See attached pictures which shows smoke alarms covered with plastic bags to prevent activation, signs of possible vermin chewing the furniture. Air-conditioning which is unsafe and hanging off the wall, damaged furniture….. The photos tell all. Needless to say I told the reception I was not prepared to stay in their property and they promised a refund without penalty… The case goes on, no refund received, hotel do not take my calls, basically saying I need to speak with ***********, *********** have sent numerous emails and have yet to receive a reply In short, NON Smoking rooms and not NON smoking, the hotel is absolutely appalling filthy dirty

Services & Amenities

Fitness Room
Meeting Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. SEK 552) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 76
With a stay at Sleep Inn & Suites, you'll be centrally located in Newport News, within a 15-minute drive of Christopher Newport University and Hampton Coliseum. This hotel is 16.2 mi (26.1 km) from Busch Gardens Williamsburg and 8.9 mi (14.3 km) from Langley Air Force Base.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Sleep Inn & Suites?

The check-in time at Sleep Inn & Suites is 15:00 and the check-out time is 11:00.

What amenities and services does Sleep Inn & Suites have?

Sleep Inn & Suites has the following amenities and services: Swimming Pool, Fitness Room, Parking.

Does Sleep Inn & Suites have a swimming pool?

Yes, Sleep Inn & Suites has a pool.

Are pets allowed at Sleep Inn & Suites?

Yes, Sleep Inn & Suites is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Sleep Inn & Suites provide breakfast?

Yes, guests at Sleep Inn & Suites can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Sleep Inn & Suites?

Prices at Sleep Inn & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Sleep Inn & Suites?

Newport News International Airport is the closest airport to Sleep Inn & Suites, and it is about 9 mins from hotel by car (6.7 km).

What is the cancellation policy for Sleep Inn & Suites?

The cancellation policy for Sleep Inn & Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNorfolk International Airport
Distance to Airport42.71KM
Nearest Train StationNewport News Amtrek Station
Distance to Train Station12.54KM
Average Price FromSEK1048
Hotel Star Rating2