The Cliffside Inn

My partner and I came here for a mini getaway to celebrate his birthday. We chose the loft room because of the main photo on their site showing the skylights above the bed. I was super excited about that feature however upon arrival we were escorted to our room only to be told that the skylights above the bed are under repair and will not be functional during our stay. I was quite disappointed but what was I going to do? I had already paid close to $1000 for 2 nights and didn’t have any other options at that point. I do feel that this should have been repaired prior to our arrival or a discount for the inconvenience or even a different room option should have been offered. The individual that checked me in actually came to tell me that they needed to charge my card an extra penny, lol. They are worried about a penny instead of making sure everything is functional for their guests! What a joke! The bed frame appears to be too big for the mattress because the frame oddly sticks out at the bottom end of the bed, I bumped my legs on it multiple times just walking by and have some serious bruising on both legs because of it. The water pressure in the bathroom was extremely low and the whirlpool bath took forever to fill up. The bed wasn’t comfortable at all, quite hard. The pillows did make it somewhat tolerable. We definitely had trouble falling asleep. I did get quite the workout going up and down the inn stairs to the room, lol. Also the room never gets truly dark.

The Cliffside is a beautiful property with a Gilded Age charm. The staff was welcoming and professional. The amenities were great and outdoor fire pit area was a bonus.

We had the most romantic getaway weekend at Cliffside. The service was amazing, and the property is beautiful! I must get the recipe for the cookies and the name of the bed linens. Both were wonderful!

The inn is an old house near the Cliff Walk. The rooms are large and our bathroom was huge. Breakfast was done in an intersting way wih little pre-served portions of a wide varietyof foods, all of which were terrific. Staff was super friendly.

This was a beautiful property. The only two things I didn't like were there were cobwebs up in the chandelier and corners high in the ceiling. Not fun to be in bed and look up at those. There was a dangerous step leading out the walkway and although there was a light fixture on it the fixture wasn't turned on all 3 nights I was there. I complained about the light and they still didn't manage to get it turned on. The wallkway in general was just very poorly lit. I spent a lot of money to stay here so everything was expected to be a A

This Inn is a gem. Professional and helpful staff, Beautiful Victorian details and decor, easy access to the Cliff Walk and 1st Beach. Our room had the most amazing window seat in the bay window, too!

Terrific location with access to cliff Walk, mansions, and short walk to shopping.

The house and rooms are beautifully appointed and charming. However, for the high price they charge - would expect more of a personal touch or some kind of services. Check in and out was basically just picking up and leaving your key - no real greeting or welcoming. When we inquired about things to do - there was no offer of help to coordinate and no advice or guidance offered (it was almost as if they were surprised we were asking....doesn't that come with the territory of running an Inn?). Many missed opportunites for them to "plus up" the experience....things that take little to no money or effort. House was beautiful, but really no special touches or service mentality.