Hotels Near Fort Adams Bay Walk in Newport

I like to start off with positives - great breakfast with many delicious options, comfortable bed, cheerful and courteous kitchen staff. Our checkin was less than friendly or professional. Our first room had black mold which was clearly visible in and around the ceiling air vent. When brought to the attention of the front desk person, we were not only challenged but advised nothing could be done-thery were full despite a well lit ”vacancy ” sign. The front desk staff finally relented and magically another room became available. It was basically the size of a walkin closet. The young lady at the front desk was clearly inexperienced. Not once was there an apology for the inconvenience, ”how do we make this right” just another example of how customer service is long gone. We were told that parking was included at the time the reservation was made however we had to pay for parking at the rate of $20 a day. Our last day, despite a locked door and DND sign on the doorknob housekeeping let themselves in while we were sleeping. We were jolted awake. If all you want is a decent room and great location- walking distance to everywhere-this is the place for you. We won't be back and would not recommend. The front desk staff needs training in hospitality and customer service. Combative, argumentative and, really unfriendly and unwelcoming.

Booked a last-minute beach cottage getaway and couldn’t have had a more relaxing or better escape. Beautiful waterfront cottage, breathtaking views and treated like royalty by everyone we encountered. No lunch reservations on arrival when they’re fully booked? No problem if you’re an overnight guest, as they’ll escort you to a premium table in the patio section reserved for hotel guests. Want breakfast on the deck of your cottage? It’s delivered piping hot precisely when you requested. Want to relax on their private beach? A friendly attendant sets up your covered lounge chairs, side table, umbrella and towels exactly where you want them, and brings you water and frozen grapes. Want to slip into town for a bite or shopping? Hop on the launch at their marina, and the captain will point out key sites along the way. Lunch and breakfast offerings were interesting and well-presented. If you can, make time for the included afternoon tea with freshly baked treats and tea sandwiches served in a cozy wood-panelled room off the lobby. Thoughtful amenities in the cottage included a dimmable light, umbrellas, heated bathroom floor, a deep soaking tub, a charging station, a small refrigerator stocked with free water (plus a split of champagne, wine, etc. for purchase), etc., and there’s turndown service with chocolates. Storage for clothing was rather limited if you’re planning an extended stay, but no problem for us. We come to Newport often so spent virtually all our time at Castle Hill. Loved every minute and will return.

Beautiful inn/Historic house walking distance to great restaurants and shopping. Very nice proprietors who accommodated my family of four and recommended great restaurants. Rooms are filled with antiques and it feels as if you are staying in a friend's guest suite. Reception area has complimentary snacks and tea/coffee and additional honor system food and drink for sale with a credit card reader.

Not always so generous with my stars -- but, thanks to GM Par Excellence Kaynisha we had a great stay for our cousin's wedding! From check-in to check-out, Kaynisha (and her staff) made our experience seamless. Rooms were spanking clean and well-appointed; breakfast was not over until all who came were satisfied -- no breakfast straggler went without a meal. I had never before seen a breakfast buffet replenished at ”closing” time! Kaynisha is a ”local” and a source of great information; she pointed my husband and I to a great spot for manis/pedis (in fact, my French gel mani is still intact over 2 weeks later!) and for lobster rolls. Kaynisha has been at this property a long time and has direct experience in almost every aspect of the hotel's operation -- no wonder she knows just what to do and what guests appreciate. This was a great choice for family -- a good hotel value, kind and knowledgeable staff, good breakfast choices, a never-ending cup of coffee whenever you needed one and accessible to Newport proper. Try it out!

The lobby is bright and the breakfast is very rich. In fact, breakfast is not included in the price. The room has a balcony and parking is very convenient. There is a supermarket around the hotel with an ATM and a Qing Tao Chinese food. Love Place, Politely and good service with satffs here, I will back to stay next time.