Newport Beach Hotels with Airport pickup service

Aside from the normal… Clean hotel, comfortable beds, delicious warm breakfast, excellent location… This hotel went above and beyond and being accommodating. I want to send a huge shout out to one of the girls at the front desk, Daisy. She had no obligation to go the extra mile for me, but she did. there’s nothing I appreciate more than outstanding customer service. I’ll be back and I will always recommend this hotel!

My wife and I often stay at Marriot properties throughout the United States. We are retired and do a lot of travel in the US and abroad. The customer service at each Marriott Hotel location has been very good, however at the Marriott Bayview, Newport Beach the service we received upon arrival and all throughout our one-week stay were exceptional. Let me explain. When we arrived at the Hotel, my wife and I was greeted by Josiah Escamilla, the Manager. To say he was very professional, very polite, and very accommodating is an understatement. Josiah was excellent in the attention he gave us, his professional demeanor, and most of all the unbelievable hospitality that Josiah showed us was just…incredible. Never before have we ever been treated with such hospitality in such a professional and courteous manner. Josiah made our stay just an absolute delight. Josiah made certain that whenever we called for room service or for extra towels, blankets, etc., we got what we needed in record time. Josiah was very knowledgeable about events and activities in the hotel and the various amenities the hotel had to offer e.g., restaurant, in-room dining service, gym, outside walking trail, etc. He and his staff made our stay very enjoyable. When we left the hotel, my wife thought that she had lost her purse, we called Josiah to inform him of the loss and within just 15 minutes Josiah called us back to let us know that he had gone back to our room and found my wife’s purse. He then secured the purse in the Hotel safe and insisted that he be the one to give it to my wife when she returned the following day to pick it up. Josiah also was able to correct an error in our Lifetime Gold Elite membership points, which upon our checkout had not been added to our account. He called us to inform us that he made the correction and as a result, the points we earned during our stay, were added to our existing points balance. He and his staff must be acknowledged for the tremendous work they put in to make our visit so comfortable and so enjoyable. We really appreciate the unbelievably high level of service we received throughout our stay. This kind of exceptional service we enjoyed, thanks to Josiah and the rest of his staff, Christine, Maryam, Mariana, Stephanie, Anthony, Tommy, and Josef is why we will continue to stay at Marriott Hotels and particularly the Bayview Marriott, Newport Beach. Kudos to Josiah and the entire staff at the Marriott Bayview Hotel, Newport Beach, California. Thank you, Brian W.

Overall we enjoyed our stay at this small charming hotel, but we did have a few bumps and a few comments to make. We liked the style of our room that continued the yacht club vibe of the hotel. The blue and white room was cheerful with some built-in shelving, textured walls, and custom light fixtures that gave the space a homey but sophisticated look. We also appreciated ample drawer space and an empty mini refrigerator to put our own items in. We did not use the TV during our stay, but if we had, the best way would have been from the bed as the lounger in the room faces away from the screen. The black and white tiled bathroom was attractive with a large walk-in shower. We did have an issue with the air conditioning not really getting to a comfortable level until the middle of the third night of our stay, despite reasonable and consistent outside temperatures. Also of note two of the six showers taken by us were cool. A highlight of the hotel is the pool which is located in a courtyard surrounded by the hotel. It is nice and long and seems to have more than enough loungers around it. The gym is accessed off a covered corridor next to the pool and has a few cardio machines, windows to the pool, but limited workout equipment. We did not use or see the spa. We had breakfast at the very stylish Mayor’s Table and enjoyed a good meal and service. Overall the staff at the hotel was friendly with the parking valets a real standout. They looked great in their sporty causal outfits and always had the car available within minutes. The location of the hotel is great for easy walks to the beach or the cute Lido Marina Village shopping area where you will find a collection of great upscale restaurants overlooking a marina, plus a few shops. The hotel however is surrounded by roads, one of them very busy, and its own parking lot. There seems to be limited meeting space which we think is a good thing so the chances of a large group overwhelming the hotel are slim. Since this hotel often can charge more than $600 for the cheapest room we expected higher quality basic room features. The bed sheets were thin and average, the toilet paper thin and cheap, and the toilet seat surprisingly not a soft close model. And to be picky, we thought the pool loungers should have been cushioned at this pricing level. Parking is $46 per day, and the resort fee is $35 a day but does include use of bikes and a beach shuttle. Neither of which we used.

The balcony on the first floor is open, and the security is good in the surrounding area, so I don’t worry about security issues.

The environment, services, and sanitation are very good, and the most surprising thing is that there are washing machines and dryers, and the pots and pans in the kitchen are very clean. I highly recommend it and will definitely stay again

The Bay Shores Peninsula Hotel provides a great place for travelers to relax after a busy day. The Bay Shores Peninsula Hotel is an ideal choice for travelers who want to take in the sights and sounds of Newport Beach.With John Wayne Airport just 11km away and Santa Ana Regional Transportation Center only 22km away, transportation is very convenient. With multiple attractions nearby including Our Lady of Mount Carmel Church, Playground and McFadden Square Centennial Monument, guests will find plenty to keep themselves occupied.This hotel makes a great place to kick back and relax after a long day of sightseeing.According to our trusted guests, the facilities at this hotel are first-rate.