Newmarket

The Premier Inn is praised for comfortable stays, cleanliness, and helpful staff. Its convenient city center location offers free parking, ideal for horse racing enthusiasts.

Accommodation was as per standard Premier Inn, okay with more than normal noise from other rooms, but bearable. I’m the morning I came done for breakfast and joined a queue waiting to be seated and fairly empty restaurant (8:30am). After waiting about 10 minutes for a member of staff to appear I walked past the queue of people and made my way to a table. I found the staff having a chat and a coffee around the corner and told them of the queue. I then waited another 10 minutes or so for someone to come and check my room number and take an order. Still not luck and could find any staff in the restaurant so went to reception to order to be told I’d have to find the hiding staff in the restaurant. I managed to order eventually but this was bloody ridiculous. I would have complained at reception on my way out but now it was their time to hide and I was also running late after playing hide and seek with the restaurant staff. Not happy!!!

Lovey stay clean and warm staff friendly and helpful we stayed here when visiting family.It was convenient near to shops and restaurants.Would definitely come back the beds very comfortable we stayed in a prem plus room so nice to have fridge etc just the little touches .