Name: Mercure Newcastle
Address: 12 Steel St, Newcastle West, New South Wales, 2301, Australia, 12 Steel St, Overseas, Australia
Rating: 3.8

Mercure

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The location is also convenient to get around, easy to find restaurants, acceptable prices, room service is quite good. The room is compact, the area is medium, ok but not too large, I like that the window is large so it is very bright, and you can see the outside landscape.

There’re complete sets of tablewares inside each room for you to use so feel free to grab some food from Coles/Woolies/Maccas/ZKFC/Pizza Hut or whatever that are all very close to the hotel!

Staff are very nice, got an issue with the car and they help to fix it.

The buffet breakfast also quite good as well.

Great location!
Friendly & helpful staff.
Room was clean and well made.

整體還不錯 房子相對沒有那麼新 但是還算舒服 還給了免費的紅酒 😂挺客氣的

Overall it's pretty good. The house is not that new but it's comfortable. They also gave us free red wine 😂 which is quite polite

Convenient transportation, there are supermarkets and Chinese restaurants

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Chinese

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Standard King Room

Deluxe King Room

Superior Twin Room

Standard Twin Room

Great staff, great service. Easy to go around Newcastle and also close to the Honeysuckle Tram stop that takes you to the Newcastle CBD and the beach. Breakfast was good, make sure you include jn the package for your stay otherwise it will cost you $32/person per breakfast. The only negative things here are : The swimming pool is too small. The exhaust fan in our room won't turn off, its always on. The aircon kept turning off every 2 hours or so by itself so when we slept here for 3 nights, every night i was sweating as the aircon was turned off by itself eventhough i did not put any timer on. The restaurant is not serving proper meal as no head chef available, so we had to go to Marketown for dinners. The parking why should we pay? I think it should be included on the price. I understand that limited spot, but they have spots up the ramp too, they not using it. Also , when its full, they seem to squish in more cars, in one night we stayed there, we had to park in front of the shed which not suppose too, but thats because the staff maybe promised the people that coming late that parking is available. No it was not, there was no spot left although we already checked in the night before, we still can't get the spot. 

I stayed in this hotel for 2 weeks during my business visit to Newcastle. Not a pleasant stay overall but let me start with positives:  1) Its a quite hotel so if you want to have a peaceful evenings and quite mornings, this hotel is for you 2) Ample amount of parking space if you are travelling by car 3) Complimentary Popcorns are available for guests to relish on. I enjoyed them 4) Location is perfect if your stay is longer. Woolworths, BigW, Coles, Dan Murphys, McDonalds, Subway, Newcastle Interchng station is all walking distance 5) Beaches are scenic. Must go and experience  Now the cons: 1) Property is old and not very well maintained 2) If you are travelling during rainy season (or if you come across a thunderstorm, you might have to change the room as windows leak due to lack of maintenance 3) Breakfast has less options and not something to boast about 4) I didnt see any security camera in room corridors. Not sure if its because of some kind of privacy regulation or there were hidden cameras or there was nothing 5) Aircons are pretty old or probably not well maintained. My aircon didnt work. I reported but no one paid a heed. Thankfully it was my last night to spend and it wasnt too hot also so I survived 6) The room I was alloted, wasnt cleaned everyday & rubbish was not picked up. After I changed my room due to rainwater leak, somehow it was done  My Personal Experiences (Not specific to Hotel)  1) I had to get up and evacuate the hotel once early morning and once in a middle of the night because of false fire alarm (I KNOW HOTEL MANAGEMENT HAS NOTHING TO DO WITH IT) but I am sharing my bad experiences 2) Newcastle as a place is dead. Only Fridays/Saturdays you see humans moving around post 08:00 PM else its all dead (NOT HOTEL SPECIFIC) 3) You will feel little unsecure at Steel St / King St because of dead culture  in Newcastle

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Discover 112 reviews of Mercure Newcastle, rated 3.8 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Mercure Newcastle Reviews: 112 Verified Reviews Latest 2024 | Trip.com

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Mercure Newcastle Reviews

Mercure Newcastle

Mercure Newcastle Guest Reviews