Mercure Newcastle
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Newcastle West
Mercure Newcastle
12 Steel St, Newcastle West, New South Wales 2301, Australia
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Highlights
Ideal location
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Meeting Room
All amenities
Property Description
At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.
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8.0/10
Very Goodits our 2nd time to stay at Mercure hotel (sydney and newcastle) - excellent and very convenient
All 130 reviews
Surroundings
Airport: Williamtown Airport
(25.8 km)
Train: Wickham Railway Station
(410m)
Train: Civic Station
(1.0 km)
Landmarks: Sanbah Grindhouse - Skatepark, Skate & Scooter Shop
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Standard Accessible King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Deluxe Two-Bedroom King Suite
Bedroom 1:2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Crib
Check Availability
12
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Superior Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8/10
Very Good
130 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness8
- Amenities7.5
- Location8.4
- Service8
Average for similar properties in Newcastle West
Review summary
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Staff and Service: The staff were often described as friendly and helpful, with efficient check-in and check-out processes. Several guests highlighted their willingness to assist with issues during their stay.(based on 5 reviews)
Moreen Zayied
July 21, 2025
Very safe place to be when yr alone
getting into shower was difficult
bed is comfortable to sleep on
no wash basin for cups and spoons
easy access to harbour or Cole's
it's a lovely place to stay a few nights
there was only one small bin in the bathroom
I had to buy water and small tidy bags
yihew96
May 11, 2025
I had a great stay at the Travelodge Hotel. The room was clean, comfortable, and had everything I needed for a relaxing visit. The staff were friendly and helpful, making check-in and check-out quick and easy. I especially appreciated the convenient location—close to public transport and local shops. The bed was comfortable, and I had a good night’s sleep. Overall, it was a great value for money, and I would definitely stay here again.
Guest User
March 30, 2025
assigined to a room very close to the bar, low bass music ,can’t sleep.
Guest User
January 1, 2025
I enjoyed the flawless performance from check in.
It took a very short time to get me through,we appreciate that especially having travelled for four hours to Newcastle!
The breakfast was superb and a great menu for everyone…
Our daughter loved the choice of cereals and fruits and keep it up!
See you again sometime this New Year 2025
I was just concerned about the parking fee ;
Upon checking was informed it cost me 16$ for a day,we stayed 4 days and last night I realized was charged 128 $ which means was charged double or to my understanding does a day means 12 hrs ?
Thank you
Scarlett945
June 23, 2025
Location was great, windows could do with a clean though but it wasn't that bad.
Guest User
March 29, 2025
Good location..reasonable prices..clean room.
The only thing I didn't like was how dull the rooms were. Need to put more lights in the room and electrical power outlet
Ci P
September 2, 2024
Good
The location is also convenient to get around, easy to find restaurants, acceptable prices, room service is quite good. The room is compact, the area is medium, ok but not too large, I like that the window is large so it is very bright, and you can see the outside landscape.
Guest User
February 23, 2025
its our 2nd time to stay at Mercure hotel (sydney and newcastle) - excellent and very convenient
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Restaurant
Café
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$16.00 (approx. NZD 17.50) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Multi-Function Room
Audio Visual Equipment
Front Desk Services
24-Hour Front Desk
Luggage Storage
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack Bar
Café
Bar
Lobby Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Outdoor Furniture
Smoking Area
Accessibility
Visual Alarms In Hallways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Extinguisher
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:AU$28.00 (approx. NZD 30.62) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. NZD 109.36) is charged.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Renovated: 2023
- Number of Rooms: 153
At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.