This hotels location is fantastic, so central and the view we had from our room was the quayside so we were lucky for that. Down side the rooms need a MASSIVE upgrade, furniture stained and falling apart, bathroom was falling apart and needed a good clean. Overall the hygiene wasn’t the best in the room but the bed was super comfortable (falling apart also) The room we had was boiling, could not turn heating off despite using instructions. Nothing was terrible just as I said needs major improvements in the rooms. Downstairs was lovely and staff were great, really friendly and super helpful. Good was amazing as always with plenty to choose from. I would stay again but only because these things don’t bother me too much.