Top 5-Star Hotels in Newcastle

The service from all employees was 5 star. All friendly and smiling nothing was too much trouble. The rooms were as you would expect for a QT Hotel and delivered a luxurious experience. There was no top sheet on the bed - which I found a bit odd - but each to their own. I stayed in room 211 and the only issue was a strong sewerage like smell when entering the room - but this dissipated after 5-10min in the room - but it happened each time I entered the room

The Mrs. and I were on an extended vacation in Australia (3 months), which included a three-day drive of discovery between Sydney and the Sunshine Coast. One of our overnight stops was in Newcastle, where we stayed at the Crystalbrook. Typically, when we travel we stay at the nicest 4 or 5 star hotel we can afford (particularly if we can book it via Amex Play Fine Hotels and Resorts, which comes with a number of benefits), but we found the Crystalbrook almost by accident, as we searched for a hotel with a parking garage where our packed car could be kept overnight, versus on the street. Great find indeed. The Crystalbrook is a midsize luxury hotel, developed within a renovated office building. It is new(ish), fresh and well maintained. It is a bit quirky, thanks to some of the accommodation made as a former office building, but those quirks are charming, not annoying, or off putting. Accommodations were quite upscale – not on par with say the Four Seasons, but very nice. We dined at the in-house restaurant and found the food better than standard hotel fare, which was nice. However, the best trait of the Crystalbrook was its staff. Everyone we encountered was polite and pleasant. They made our overnight stay a positive one. I am not sure if we will have occasion to travel to Newcastle again, but should that occasion arise, will we be staying at the Crystalbrook. Should you have occasion to me in Newcastle, I recommend you stay there as well.

Awesome accommodation, amazing and compassionate staff (especially Demi). The rooms are always clean. There can be better rooms for the same price/cheaper elsewhere but I always prioritise The Lucky when booking as they always look after us. Additional bonus, they have a lift for accessibility.

Pros: breakfast was good, basement parking was secure and convenient, staff was helpful and friendly. Cons: room and toilet were not that clean, pillows were smelly (we had to request to change the whole set), water was stuck in the washing basin, TV had no sound. However, the receptionist was helping to fix all the issues immediately.

Great stay at Rydges Newcastle. Awesome location on the harbour. Close to beaches and with ample dining options right on your doorstep. The only let down was the buffet breakfast. Not a great selection of food, and the staff were totally overwhelmed with the breakfast crowd. Food was very slow to come from the egg station and tables were left unclean.

We enjoyed our stay, had 2 different nice generous rooms in a traditional pub. In the bigger one you couldn't open the windows (I like fresh air at night) but it was a hot air con night anyway, so all good. Parking requires a bit of smartness, if you don't want to pay meters look up the hill. The Grand is only two blocks from the beach and one block from two very good coffee places plus plenty of restaurants. Nice draft beers downstairs.

The first stop from Sydney to Brisbane, a very good hotel apartment. The front desk reminded that parking is free on the roadside from 5pm to 9am the next day. The facilities are complete, the sound insulation is very good, the air conditioning at the entrance and the music are all ready. Satisfied

Great location, easy remote operated check in service. Communal area presented well. The lift worked to go upwards from ground to level one, but it wasn’t functioning when we left (downwards function from level one to ground). Room 1 - upon entering had a horrible dirty shoe smell. It has a major shower drainage problem where the fall of the shower floor runs into the room, possibly over time water on the carpet is causing the constant smell. The hand basin drain was also blocked. The renovation was modern, however the wear and tear is now evident. Could do with a bond clean and some maintenance. The ratings could improve easily if maintenance and cleanliness were addressed because the service and location are great.

2 days before 3 of us were due to stay at another property in Newcastle, (a 2 bedroom apartment), I was called to say the apartment I had booked (Nouveau on Young) had become unavailable due to the people in it extending their stay. Suffice to say that a heated discussion entailed and even more so when the only alternative they offered was a 1 bedroom apartment with a trundle bed in the lounge room for my 70 year old sister to sleep in, in this so called ”Executive Apartment” in a completely different suburb!! The only recompense the SMUG manager offered was free parking! OR of course the other option of cancelling our booking and getting a refund.... We had booked the other apartment 6 months before our stay as it is very near the Stadium where we were seeing a concert and obviously the whole of Newcastle was booked out by the time it came to 2 days beforehand. This apartment was ok, though not properly cleaned. The bedroom is small, the furniture is old and worn. The verandah not maintained. It certainly isn't big enough for 3 people to stay in comfortably! This company operates a string of properties in Newcastle and I would be wary of receiving any reliability, help, sympathy or recompense regarding your booking.

When you stay at Nautilos Apartments in Newcastle, you'll be near the beach, within a 15-minute drive of Newcastle Beach and John Hunter Hospital. This hotel is 9.6 mi (15.4 km) from Lake Macquarie and 0.1 mi (0.1 km) from Foreshore Footpath.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.At Nautilos Apartments, enjoy a satisfying meal at the restaurant.A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.