Nautilos on the Harbour

Not Recommended I recently stayed at Nautilos Apartments and was quite disappointed with several aspects of my experience. Firstly, the parking situation was very frustrating. The website clearly stated that parking would be $15 per night, and the information provided in the apartment mentioned that parking was included. Despite this, I was charged $25 per night. This inconsistency and overcharging left a very bad impression and made me feel misled. Additionally, while the apartment itself was decent, the furnishings and mattress were old and in desperate need of replacement. The worn-out furniture and uncomfortable bed detracted from what could have been a comfortable stay. On a positive note, the location was good, which made it easy to explore the area. However, the issues with the parking fees and outdated furnishings overshadowed the convenience of the location. Transparency and honesty about charges, as well as attention to the condition of the apartment, are crucial. I hope the management addresses these problems promptly.

The property did not have a reception desk, all contact was made through separate phone calls to get check in codes. Codes were provided late, after check in, and should have been provided prior to check in. Property summary on the fridge said parking was free, but they told us we had to pay for parking. Swimming pool closed at 8pm which was very early. We only stayed 1 night but wasted a lot of time chasing codes.

Distance to amenities and restaurants

Would not recommend Very disappointing stay. Accommodation itself was fine, we had a three bedroom apartment plus a rollaway and everything was adequate. But the cleanliness was absolutely lacking. I moved the bed over to fit in the rollaway and found a baggy of what looked like illicit *****. The kids found a pair of worn underpants in a drawer in their bedroom. My daughter dropped an earring under the bed and when we looked for it we found filth all over the floor (food wrappers, dirt, melted lollies). We felt disgusted and wanted to leave as soon as we were able this morning because it felt so dingy and uncomfortable being there.

No reception and had to call a number to get directions on how to get in. Luckily one of the residents arrived and showed me the ropes including how to get the key and car park etc. Wasn’t a harbour view as shown in advertisement. The main bed mattress was sunken and uncomfortable, near impossible to sleep in it so I went and jumped on the lounge. Water leaking from air con onto floor. The apartment smelt like garlic. No value for your dollar at all.

I did not even get to check into this property!