Embassy Suites by Hilton Newark Wilmington South

I always have fun at this hotel but the suite we were in was fairly dated. Immediately it had an odor of stale air, like it hadn’t been used or cleaned in a while. The shower water pressure was very low and there wasn’t much hot water, I would say barely enough to rush a 6 minuet shower. Staff is helpful and accommodating. The lay out of the rooms is lovely and spacious. I really like the front facing window so I was a little disappointed when we got the only room tucked in a corner with no window. Overall I like this space but it could use a face lift

The staff we checked in with was very difficult to work with. We arrived a couple hours past check in time and had to pay an additional fee to check in. It was very senseless to have to pay additionally even though we arrived during our stay. I normally like embassy suites, but i would not recommend staying at this location.

My stay was good - the only unfortunate thing was I was only there for 4 hours - just a quick cat nap while traveling. Wish I was there longer - it was beautiful - wonderful size room and very comfortable.

Let me first say the positives. I liked the following: breakfast (the omelets were delicious), the snacks at happy hour and the drinks. I did not like the smell of the room when I first walked in the room. The carpets were dirty. The refrigerator did not work, I had to call for repair. When I checked in the woman that checked me in was rude. I asked her twice how much my card would be charged and she finally told me $100.00.

Everything was great only negative was I couldn’t do online check in. But other than that great experience will definitely be back

Only thing that I can say is that the pool was closed due to some glass “cutting “ someone I’m here with my daughter and some of her cheer friends and they were really looking forward to go swimming

I had to switch rooms because the first room had a smell and the lamps were broke. The room was completely dark. Which was very inconvenient because I was tired after my long drive. Also, the elevators was broke the whole weekend I had to take the stairs. I’ll never start at the hotel again.

The hotel desk people were wonderful. There was no housekeeping for my two night stay. The room was dirty. The toilet had paper under the lid hinges that had turned yellow. (Maybe to catch a leak??) There was hair in the shower, mold beginning to grow in the corners. The couch cushions had what looked like caked on chocolate spills? The carpet looked dirty. It really needed a deep cleaning!! The elevator had waded up paper and a used plastic cup.

I love this hotel very clean only problem only 1 evelator worked and that was a lil inconvenience but other then that great stay as always