Hotel Indigo NYC Downtown - Wall Street, an IHG Hotel

Convenient location near Manhattan landmarks and subway. Praises for varied, hearty breakfast. Regular, high cleanliness standards. Small rooms may be an issue for some travelers.

Nice place. Deep south Manhattan. About 5 minute walk from Staten Island ferry but very far removed from any other big event unless you want to hop on a train. Enough room for a bed, two bodies and not much else. Has window but just a view of the building next to it. Room was able to stay cool, it let's you set your own temperature for about 2 hours then it resets to default which is a little toasty, especially in hotter weather. Elevator is the fastest elevator I've ever riden in. Maybe 4 or 5 seconds to get from bottom to top if you get a straight shot. Biggest problem is the TV and it's services. You need to scan a QR code to use your phone as a remote and only when you're connected to the hotel wifi and it's very finicky. It also tells you that you can use chrome cast or airplay by scanning another qr code and just using a streaming service off your phone. This does not work. And I had to talk to 3 service people to figure out it just would not work. All of them were as helpful as they could be, just didn't know what was going on. Then I got lucky and caught someone who knew and they said it's an upgrade in the entire hotel chain system, not even that specific hotel. So until they finish it on their end then update that hotel casting to the TV isn't possible and isn't stated anywhere that it's broken. And no time frame when it will ever be back. So your only option using the TV is cable TV with your phone as the remote.

The hotel allowed us to check in early, and was accommodating to a late check out due to heavy rain. Best first experience in New York. Thank you!