Ace Hotel New York
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
Ace Hotel New York
20 W 29th St, New York, New York State 10001, United States
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With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This 4-star hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 105 Reviews
Amenities
Fitness RoomPublic ParkingBarNightclubRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: 28th Street
(100m)
Metro: 34th Street – Herald Square
(420m)
Airport: New York LaGuardia Airport
(14.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Queen Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Private Toilet
Check Availability
3
Single
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Private Toilet
Check Availability
24
Loft Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Large Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Double Room with Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Small Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Standard King Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Private Toilet
Check Availability
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Guest Reviews(105)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
April 22, 2024
Excellent service. As we checked in we informed them it was our anniversary and they gave us free drink vouchers! Love all the nice smelling toiletries in the bathroom too.
Anonymous User
May 31, 2024
Very satisfied with the stay, the hotel facilities and aesthetics are good, artistic atmosphere! Will stay again next time!
Original TextTranslation provided by Google
136yangbaobao
May 1, 2023
The other one is also so-so. Anyway, I booked the two orders separately. I don’t know if the order of my evaluation is correct.
Anyway, when Ctrip gave me a refund and compensation, it said it was after negotiating with the hotel
I don't know what the basis is
This experience is really bad
It depends on personal preference, but the layout is really bad
Original TextTranslation provided by Google
Guest User
September 2, 2023
Twin room, okay. The rooms in New York are simple enough, with no computers or chairs. Sit on the floor. The cleaning staff are all Chinese, with good attitudes and serious work. The surrounding facilities are first-rate: banks, food, Mart, and mobile phone cards. Solved on foot. The surrounding area is full of various styles of food.
Original TextTranslation provided by Google
gia
March 13, 2024
Loved the hotel and room- only issue was room was on the warm side- and we couldn’t see where to adjust it
Jeanne René
March 9, 2024
I stayed in one of the very small interior rooms. This, in and of itself, is not an issue. But the AC/heat for the unit didn’t work properly so they added a floor AC unit which had an exhaust pipe going out the window. It was an eyesore. The shower never got hot (I was on the second floor so that should not have been an issue), nor did it drain properly. The room itself needed a bit of TLC…lots of paint chipping, chipped sink etc. The layout of the room was horrible, leaving less than a foot between the bathroom wall and foot of the bed. The staff was LOVELY though and the bed was very comfortable.
Anne
March 7, 2024
Did not put me in a room with “city view” that I paid for. Major, dangerous leak in bathroom that no one communicated to front desk after THREE attempts. Moldy old shower curtains that have to be against health code. Claims on room service like “Wagu beef” are patently FALSE. $9 (!) charge for water. Broken refrigerator. Bath tub doesn’t drain. Nothing has been update since I was here 14 years ago. Property fee is a joke. And same charge for a one-bedroom non city view so obviously the pricing is ARBITRARY.
Verified traveler
March 4, 2024
Needs a major refurb. First room was disgusting and had to change. There was a. Dirty toilet. Looked like a hostel.
Mark
March 4, 2024
Room was very clean. Housekeeping was on their game, refreshing the room every day. The lobby was too dark and loud for me, but it looked like millennials were loving it.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | US$51.64 (approx. NZD 83.88) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 265
With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This 4-star hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 290 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 290 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Fitness Room
Public ParkingAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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