Hotel Indigo Lower East Side New York Guest Reviews
3.9/5
Good
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.8
Cleanliness4.0
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All reviews(114)
Positive reviews(12)
Reviews with photos/video(2)
Friendly staff(6)
Negative reviews(2)
CHER LENE
Standard Queen Room With City View
Stayed in Nov 2024
Couples
3 review
3.7/5
Posted on Jan 1, 2025
Room was smaller than advertised and very basic compared to other indigos in large cities. Disappointing.
Abramo
Standard Queen Room With City View
Stayed in Jul 2024
Travel with friends
1 review
3.7/5
Posted on Aug 28, 2024
Location is very central, staff nice enough and with service charge of $36 you can have a free breakfast ans a drink a day…but not if u are vegan!!
To be fair for the price range I was expecting something a bit more up class .
Guest User
2 Queen Beds Standard City View
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Great little stay here, clean room and nice pool. Friendly staff and great location, would recommend 👍
Guest User
Premium Queen Room With City View
Stayed in Apr 2024
Solo travelers
4 review
3.2/5
Posted on May 19, 2024
Was definitely expecting more from this IHG hotel. Got a room upgrade and even then the room was very beat and worn down. Service staff were nice, does have a very popular night club / bar which is nice or bad depending on your plans.
Lam
Grand Deluxe King Room
Stayed in Feb 2024
Family
32 review
5.0/5
Outstanding
Posted on Mar 25, 2024
This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.
Jaideep
Standard King Room With City View
Stayed in Feb 2024
Travel with friends
1 review
2.0/5
Posted on Mar 15, 2024
Hello
The Hotel is really Bad.
I was charged Double for the stay and they have been charging me daily on my account without my permission.
Even after speaking to there management i am not getting any solutions.
Thy do not understand hospitality and they do not communicate.
I am going to write to consumer court in USA for the issues that they have created
Guest User
Standard Room
Stayed in Apr 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 26, 2024
Great location and spacious rooms!
Guest User
2 Queen Beds Standard City View
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is clean and sanitary, the service is very good, and the surrounding area has convenient transportation, which is very suitable for tourism and vacation.
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Anonymous User
Standard King Room With City View
Stayed in Jul 2024
Solo travelers
30 review
2.0/5
Posted on Aug 30, 2024
Very poor service, average room settings
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Anonymous User
Standard Room
Stayed in Nov 2023
Travel with friends
16 review
4.7/5
Amazing
Posted on Dec 26, 2023
The room is big and nice, the service is also very good, the price is very good, and it is very convenient to go anywhere!