The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection
32 West 29th Street, Manhattan, New York, New York State 10001, United States
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The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Let the destination reach you at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space and business center. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program. No Pets Allowed.Show More
We Price Match
Amenities
Sauna
Massage Room
Fitness Room
Public parking
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
All Amenities
Property Description
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Let the destination reach you at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space and business center. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program. No Pets Allowed.
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3.1/5
Cleanliness3.0
Amenities3.0
Location3.3
Service3.0
All 47 Reviews
Surroundings
Metro: 28th Street
(220m)
Metro: 23rd Street
(470m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Empire King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Empire Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Accessible King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4
Empire Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6
Bunk Bed Room
1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
ADA Empire King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Two Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews
3.1/5
47 reviews
Verified Reviews
Cleanliness3
Amenities3
Location3.3
Service3
Average for similar properties in New York
Most Mentioned
Theodor
March 18, 2023
A pretty bad surprise awaited us as the Paul Hotel no longer is accessible to the public. A flurry of activities, both phone and e-mail, finally landed us at the TRYP by Wyndham. Forget the Paul Hotel!
Guest User
February 5, 2023
They cancelled at last minute with no explanation. Trip put me somewhere else but I incurred additional$43 charge. Trip payed me back after several emails and phone calls.
Robertofix
March 1, 2023
Out of order, looks cheap ….. tiny hall…had to wait for getting another accommodation into a breakfast room not clean, hope they will arrange for a better look. Apart this location is quite good, Manhattan center
Hanifrahmawan
December 28, 2022
The hotel should be able to provide light breakfast. But the room service is good and the location is very close to any restaurant and entertainment area.
Anonymous User
December 8, 2022
Absolute worst experience. Room wasn’t ready - given keys and cleaning staff still in the rooms.
Anonymous User
December 27, 2022
It was great
Pianyedanggui
August 7, 2022
run family
Very poor service
nothing
Original TextTranslation provided by Google
Guest User
November 1, 2023
After reading reviews on this hotel before we booked we noticed they had quite a few bad ones… thought we’d give them the benefit of the doubt as I believe you shouldn’t solely go off other’s experiences. However, here’s another bad one… We didn’t even get the chance to come to the hotel as we’ve just had an email 6 weeks before our stay to tell us the hotel cannot fulfil our booking. Which ironically was amongst reviews we’d read prior booking. Disappointing really.
Guest User
March 20, 2023
The Paul NYC is a terrible hotel. The hotel claims to be non-smoking but when we checked in we found that the room we were assigned to had a strong cigarette smell that almost knocked us out. We then had to scramble late at night to find a new hotel to stay at since there were no other rooms available. The front desk employee assured as that we would most likely get a refund as this was not our fault. I am severely sensitive to the cigarette smell and there was no ways a bit of air freshener would have solved the problem. To this day, the Paul NYC has been refusing to get back to us on the refund. They also continuously claims that the manage is out of reach. On top of our issues, the hotel seems to also have other maintenance issues as we overheard other guests complaining about incorrect room assignment and broken AC. I would suggest all other travelers to avoid staying here. This place is a scam.
Services & Amenities
Most Popular Amenities
Sauna
Massage Room
Fitness Room
Public parking
Additional charge
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Additional charge
Bar
Restaurant
Café
Car Rental
Bicycle Rentals
Currency Exchange
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$55.00 (approx. NZD 95.83) Daily. Reservation not needed.
Public parking
Additional charge
Valet Parking
Transportation
Priority airport pick-up
Additional charge
Car Rental
Bicycle Rentals
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Additional charge
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
French
Hindi
Italian
Russian
Spanish
Food & Drink
Café
Bar
Room Service
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Activities
Game Room
Eco Tours
Public Areas
ATM
Elevator
No Smoking in Public Areas
Gift Shop
Non-Smoking Floor
Vending Machine
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Laundry Service (Off-Site)
Facilities for Children
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Business Services
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Braille Signage
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:US$12.95 (approx. NZD 22.57) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
Opened: 2014
Number of Rooms: 122
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Let the destination reach you at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space and business center. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program. No Pets Allowed.
Frequently Asked Questions
What are the check-in and check-out times at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
The check-in time at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is 15:00 and the check-out time is 11:00.
Does The Paul Hotel NYC-Chelsea, Ascend Hotel Collection have a swimming pool?
No, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection doesn't have a pool.
Are pets allowed at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
Unfortunately, pets are not allowed at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection.
How much does it cost to stay at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
Prices at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
New York LaGuardia Airport is the closest airport to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection, and it is about 26 mins from hotel by car (13.9 km).
What is the cancellation policy for The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
The cancellation policy for The Paul Hotel NYC-Chelsea, Ascend Hotel Collection varies depending on the type of room and booking conditions.