Park Terrace Hotel

The location is convenient, but there is a garbage truck opposite. I was charged a deposit twice, but the counter staff insisted that the first time was a mistake and the bank would refund it to me. I have not received a refund from the bank yet. The service is very ordinary. The waiter on the first floor and the doorman Bad service attitude 👎 I stayed for five days and four nights, and it was not until I checked out that I met a friendly first-floor service staff One night, I went downstairs to get an Uber. The female doorman downstairs sat on the sofa with her feet up and looked at us. She didn't have any attitude of serving us, and looked at us with a very rude and uncomfortable look. you! The attitude is very bad, probably they don’t welcome Chinese-speaking customers like us! The counter staff is slow to serve, the doorman on the first floor basically won't open the door for you, and even when you need help, he will just stand there and play with his phone, or sleep on the sofa! Very unsatisfactory service for a four-star hotel 👎👎👎👎👎 The only good thing is that there is a delicious bluebottle coffee next to the hotel

The noise of opening and closing the door during cleaning is very loud, but everything else is good.

The staff was very friendly It seemed cleaner than other New York hotels. But the elevator was a bit of a hell...

The staff are friendly and the location is good.