Park West Hotel

The cancelation is unacceptable, now I have to find a hotel in New York for next week! I had a good rate but now Prices are so much more expensive of course. I tried to contact them for other option but did not hear back from them...

I've been here for 3 nights. The Hotel is right next to the Central Park west. So nice to Walk around!!! The Team members, especially Yaya, CJ, Hamid are so caring, helpful and nice. Had many advices for doing things.... Subway station only 3 minutes to walk!! Nice breakfast place around!

I booked here for a 12 day stay. I think I was misinformed by all the reviews as most guests usually stay here for 1 or 2 days maximum. It is intolerable to stay here for so long as I did. Firstly, the photos of the rooms do not represent the real situation. The room was quite dusty, the floor boards squeak all night and you can actually hear when the guest one floor above you flush the toilet. What really pissed me off was that they thought I was a homeless guy staying at the shelter since my stay was so long. I was so embarrassed and they even thought I was doing something illegal that they insisted I allow them into the room as I usually tidy up and sanitise everything especially when it comes to having a child. The housekeeping staff wipes everything in the toilet with the same wash rag: toilet bowl (inside of the rim of bowl), bathtub and face basin. I was so shocked. Clean everything yourself. Also there is an internet charge per day which when added to the nightly rate plus taxes work out to be more than staying at a Hilton or Doubletree chain of hotels. They also held a security fee for almost one week after my departure and it caused my credit card to go into over draft. I had to call them to release the funds. Having stayed worldwide at many hotel being a flight attendant, I must say that this place is a dump. Avoid it all expense!

Travelling to NYC at the end of this month and the hotel have cancelled my booking with no warning or valid reason. I have tried to contact them since and no reply. Now suck trying to find a hotel, as prices have gone up!

Nice hotel to meet your basic lodging needs on the edge of Central Park. Considering the guest reviews, we were pleasantly surprised at the clean room, comfy beds and very friendly staff. We look forward to coming back soon.

Had a great stay at Park West Hotel. Very friendly and accommodating staff - Glenny, Emily and Brianna at the front desk were all very helpful and kind! Located right across from Central Park and had an excellent restaurant, Macc's Wine Bar, right around the corner(thanks Brianna for the recommendation). I'd highly recommend staying at the Park West Hotel!